Aviva's Victoria Keating explores how claims are changing in mid-market and outlines what good service looks like.
Ready for unrated? Brokers that use unrated providers need to make sure they’ve done their homework, says Peter Hughes
The time is right to break the silence over mental health in the workplace, writes Siân Barton
David Black, MD financial services at Google UK, illustrates how small brokers can capture the attention of millions.
Don’t get caught out: The insurance industry needs to keep an eye on the FCA’s ongoing initiatives, writes Chris Chapman
Adapting to the future: Technology is changing the way SMEs buy insurance, but brokers have a vital role to play, says Ian Stutz
Conran has previously worked for Allianz and her appointment follows a number of changes in RSA's GRS division.
He will continue to serve the company as an advisor after stepping down on 31 December, as Hiscox says the search for his replacement has begun.
Richard Finan of Arc Legal Assistance picks out some key points for the market to understand and considers what it means for motor legal expenses.
He will remain in his current position at Ardonagh.
Short-term letting using platforms such as Airbnb is on the rise. How is the insurance sector responding?
Matras had been in the role on an interim basis since Gareth Howell left the provider at the end of February.
Former Broker Network boss takes on retail MD position at the business previously known as Coversure.
Provider has started the recruitment process to find a successor, as Lance Batchelor is set to leave the business in January 2020.
Push for professionalism: Brokers need to work with the rest of the market to build public trust, says Liz Foster
Tara Waite (formerly Kneafsey) is to replace exiting chief executive Tom Woolgrove.
He first joined the Scottish broker as MD in January 2018.
The announcement comes one day ahead of an investor meeting in which it is predicted new CEO Maurice Tulloch will announce a restructure.
Get to grips with cyber: Brokers need to do more for their own cyber security, says Eva Berg-Winters
Siân Barton urges the sector to sign up to the three Insurance Cares pledges to help vulnerable customers with dementia.
Jennifer Townsend of Knight Frank argues that it's time for the insurance industry to put its people first.
The on-demand property broker, which focuses on the sharing economy, has raised £2.5m in a funding round led by Peter Wood and Esure.
The former Brightside CEO has been appointed as an NED alongside Sir Mark Boleat as chairman.
Quotall's Simon Ball discusses how brokers can evolve to meet changing customer demands.