Opinion
Blog: The importance of claims
Aviva's Victoria Keating explores how claims are changing in mid-market and outlines what good service looks like.
Opinion: Litmus Analysis' Peter Hughes on unrated insurers
Ready for unrated? Brokers that use unrated providers need to make sure they’ve done their homework, says Peter Hughes
Opinion: It’s good to talk
The time is right to break the silence over mental health in the workplace, writes Siân Barton
Blog: Google UK boss explains why memorable branding is important
David Black, MD financial services at Google UK, illustrates how small brokers can capture the attention of millions.
Opinion: Mayer Brown's Chris Chapman on regulation and the FCA
Don’t get caught out: The insurance industry needs to keep an eye on the FCA’s ongoing initiatives, writes Chris Chapman
Opinion: Brokerbility's managing director Ian Stutz on technology and SMEs
Adapting to the future: Technology is changing the way SMEs buy insurance, but brokers have a vital role to play, says Ian Stutz
RSA hires Rachel Conran as CUO of Global Risk Solutions
Conran has previously worked for Allianz and her appointment follows a number of changes in RSA's GRS division.
Richard Watson to retire after 33 years at Hiscox
He will continue to serve the company as an advisor after stepping down on 31 December, as Hiscox says the search for his replacement has begun.
Blog: Navigating the Civil Liability Act - what do brokers need to know?
Richard Finan of Arc Legal Assistance picks out some key points for the market to understand and considers what it means for motor legal expenses.
Adrian Brown becomes NED at SSP
He will remain in his current position at Ardonagh.
Roundtable: Fair sharing
Short-term letting using platforms such as Airbnb is on the rise. How is the insurance sector responding?
Laurent Matras confirmed as executive managing director of Axa Retail
Matras had been in the role on an interim basis since Gareth Howell left the provider at the end of February.
Andy Fairchild joins Jensten Group
Former Broker Network boss takes on retail MD position at the business previously known as Coversure.
Saga group CEO to retire
Provider has started the recruitment process to find a successor, as Lance Batchelor is set to leave the business in January 2020.
Opinion: Liz Foster on professionalism and public trust
Push for professionalism: Brokers need to work with the rest of the market to build public trust, says Liz Foster
Premium Credit appoints former Wonga head as CEO
Tara Waite (formerly Kneafsey) is to replace exiting chief executive Tom Woolgrove.
Kevin Nicol leaves GS Group
He first joined the Scottish broker as MD in January 2018.
Aviva CFO steps down ahead of rumoured reorganisation
The announcement comes one day ahead of an investor meeting in which it is predicted new CEO Maurice Tulloch will announce a restructure.
Opinion: Bewica's Eva Berg-Winters on cyber security
Get to grips with cyber: Brokers need to do more for their own cyber security, says Eva Berg-Winters
The Blog Spot: How much does insurance really care?
Siân Barton urges the sector to sign up to the three Insurance Cares pledges to help vulnerable customers with dementia.
Blog: Insurance industry needs to reassess its workplace strategy
Jennifer Townsend of Knight Frank argues that it's time for the insurance industry to put its people first.
Direct Line founder Peter Wood sets sights on broker Pikl
The on-demand property broker, which focuses on the sharing economy, has raised £2.5m in a funding round led by Peter Wood and Esure.
Martyn Holman joins Banks-owned Eldon Insurance board
The former Brightside CEO has been appointed as an NED alongside Sir Mark Boleat as chairman.
Blog: The DNA of brokers is changing
Quotall's Simon Ball discusses how brokers can evolve to meet changing customer demands.