FCA set to take a keen interest in vulnerable customers

vulnerable

The number of Brits who identify as vulnerable customers has doubled in a year as the coronavirus crisis sent concerns about health and personal finances rocketing, according to new research from data insight specialist Consumer Intelligence.

The report, in collaboration with Sicsic Advisory, showed that 26% of consumers said they fitted the Financial Conduct Authority’s definition of vulnerability in 2020, compared to just 13% in March 2019.

Crucial
Michael Sicsic, managing director of Sicsic

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: