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News analysis: Will NCDs for fleets catch on, and what does the future hold for the CV sector?

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Last year, Zurich Insurance announced it was enhancing its SME e-trade fleet offering by accepting no claims discount (NCD) claims history in response to broker demand. Saxon East examines the ramifications of this move – and explores other dynamics shaping the CV market in 2026 and beyond. 

Matthew Collins has a warning for traditional commercial motor insurers. After nearly four decades working in insurance, the Ascend Broking Group managing director has witnessed countless shifts in the landscape. 

Now, he says, direct players are edging into mini-fleet, putting mounting pressure on insurers around service standards and claims handling. 

Pointing to Admiral’s data-led approach, which includes multi-van cover and fleet solutions via partnerships, he says: “Certain insurers are so

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