Claims
Axa puts blame on Lockton as legal dispute continues
The provider denies claims that it owes £1.68m in damages after property investor Aubrey Weis took it to court in September.
Blog: Fleet technology in 2021 and beyond – what will I mean for you?
With an eye on the new fleet technology that businesses will be using or considering in the future to help manage risk and driving efficiencies, Steve Green asks what will the commercial motor insurance market have to come to terms with?
RSA launches FNOL commercial claims portal
Provider says new platform had been built in collaboration with brokers and designed to simplify the claim reporting process.
MGA Qlaims launches quote and bind portal
The move adds loss adjuster support for commercial property clients with the universal platform and the provider said quotes are generated in three minutes.
Blog: Managing cyber claims – opening the door on what goes on behind the scenes
CFC cyber claims manager Ashley Burdon discusses how cyber claims play out in real-time.
Hiscox reports Q3 growth despite Covid BI case
The insurer saw GWP grow as its retail business reported an uptick in all five of its business units.
Home insurance to “scrape a profit” in 2020
Poor weather threatened revenues but the fall in claims due to lockdown has lowered costs, but analysis paints a stormy picture for 2021.
Property investor files separate legal proceedings against Axa as Lockton case continues
Aubrey Weis, who has also accused Lockton of fraud in a related court case, claims the provider owes over £1.6m in damages following a property claim.
Lockton denies fraud allegations in ongoing legal dispute
Broker admits former employee forged an email from Axa along with settlement offers for a claim, but claims the business was misled and that these actions did not result in any losses for the customer.
In Person: Andrew and Richard Bartlett
Bartlett Group’s joint MDs tell Insurance Age about the history of the family business, plans for the future and what it felt like to win at the 2020 UK Broker Awards.
Blog: The claims lessons to learn from Covid-19
Neill Johnstone of Lorega assesses the impact of the claims experience during coronavirus and outlines what good looks like.
Insurtech Cloud Insurance hires ex-Scheme Serve director for UK launch
Norwegian-based insurtech start-up Cloud Insurance has opened a UK office and is targeting brokers, MGAs and insurers working in niche sectors such pet and health/well-being.
FCA and insurers apply to leapfrog appeals to Supreme Court in BI test case
Regulator says discussions between the parties involved in the case continue ahead of the next hearing on 2 October, as the watchdog along with seven insurers file "precautionary" applications to skip Court of Appeal.
Hiscox urged to start paying BI claims after test case judgment
The night life industry and broker NDML call on the provider to "accept that the time to pay has arrived" in open letter to Hiscox MD.
Beazley revises Covid-19 claims estimate up to $340m
This is up from April’s $170m prediction, however, the insurer said it did not expect the outcome of last week’s FCA business interruption judgment to have a material impact.
FCA orders insurers to take action on BI claims
Interim CEO Christopher Woolard sets out the regulator's expectations after the High Court handed down its judgment in the BI test case last week.
Brokers believe BI dispute is "far from over" after test case judgment
Experts discuss next steps for brokers, industry reputation and expectations from clients after the High Court delivered an outcome that differed across the policy wordings under scrutiny.
Biba urges industry to be mindful of its reputation after BI judgment
Broker trade body says it hopes the industry can move on following the High Court's decision yesterday and that any appeal will be “sorted out quickly” for the sake of policyholders.
BI ruling welcome news for policyholders but result differs by wordings
Disease and ‘hybrid’ wording policyholders are particularly well placed to seek compensation after the landmark High Court judgment today in the FCA's BI test case and those with prevention of access wordings may also find they have cover, law firm…
Hiscox expects less than £100m of Covid-19 BI claims after court ruling
The High Court today found in favour of the FCA and policyholders on the majority of the key issues under scrutiny in the business interruption test case.
In-depth - High net worth: Water torture
Escape of water claims can be very expensive, but convincing clients to install leak detection systems could save brokers and customers time, money and a lot of inconvenience. Sam Barrett writes
Lockton accused of forging insurance documents
Property investor Aubrey Weis has alleged that the broker made “false and dishonest representations” regarding settlement of an insurance claim.
Fenchurch Law unveils claims advocacy service for smaller and regional brokers
Business says move comes after growing demand from brokers for broader claims support as Phil Taylor joins the business from Marsh Commercial to lead the new service.
Data reveals dramatic drop in personal injury claims during lockdown
ACSO's Matthew Maxwell Scott says claims numbers cannot continue to be cited as the reason for increasing car insurance premiums and urges the insurance sector to cooperate to improve the customer claims journey.