Claims
Covid BI claims payments reach £1.2bn
FCA data reveals providers have now made initial payments worth £308.4m and final settlements of £916.7m.
Meet Young Broker of the Year, Abigail Griffiths of MCE Insurance
In an interview with Insurance Age, the head of claims and UKBA winner tells us how she switched from fashion to insurance, her proudest achievement, and her plans for the future.
The accidental insurance broker – Brokerbility boss Ashwin Mistry
Profile: How Ashwin Mistry took a wrong turn and ended up in insurance. Interview by Siân Barton
News analysis: Calculating broker PI
Brokers are counting the cost of their own professional indemnity protection. Sam Barrett investigates.
Aviva takes new chief claims officer from Axa
Waseem Malik is joining Aviva in March 2022, replacing Dave Lovely who recently left the provider.
Zurich unveils flood resilience initiative
Insurer says it has transformed the way it handles flood claims for both direct and broker business following a warning by the Environment Agency (EA) that the UK must “adapt or die” to climate change.
Blog: Counting the cost of liability claims
The pandemic combined with Brexit is inflating the cost of liability claims, says Mark Merrix of Allianz.
Aviva’s claims director exits
Dave Lovely is leaving the insurer with Hugh Hessing stepping in as chief claims officer on an interim basis
Beazley GWP hits $3.3bn
The insurer stated premium rates on renewal business increased by 23% in Q3 2021.
Fidelis opens trading floor in London
The Bermuda-based specialty insurance and reinsurance provider said its new operation would enable brokers to meet with its underwriters, actuaries, wordings and claims specialists to discuss 57 lines of business.
Fraudulent claim value goes up but detection rates also increase
ABI data shows the average fraudulent insurance claim has now reached £12,000 as the the body praises the efforts made by insurers’ fraud investigation teams throughout the pandemic.
Covid BI claims payments surpass £1bn
The latest set of figures from the FCA show providers have made initial payments worth £328.9m for unsettled claims and final settlements of £696.2m.
FCA urges insurers to take action on BI claims payments
FCA director Matt Brewis sets out the regulator's supervisory strategy for insurers as he warns firms to speed up business interruption payments and follow fair value guidelines.
Brokers and loss adjusters – can it be a winning partnership?
News analysis: Rachel Gordon investigates how broker-owned loss adjusters are changing the claims process and whether they could pile on the pressure for insurers.
Covid BI claims payments near £1bn
FCA figures show interim payments of £331.2m and final settlements of £636.7m have been made since the Supreme Court verdict, with the number of policyholders waiting to hear whether their claim is valid going down to 6,073.
Agreement to speed up claims in pandemic expires
The ABI and ASCO have agreed to set aside the statement of intent develop to speed up claims resolution in the wake of the pandemic.
MCE appoints QBE's Paul Ormiston as claims director
The motorbike specialist said the decision to create the new role at board level signals MCE’s ongoing commitment to customer-centric digitisation.
Allianz Holdings reveals drop in GWP in first half of 2021
Provider points to continued impact from Covid-19 as well as competitive market conditions and the run-off of certain portfolios as it also reports a COR of 91.7%.
Hiscox returns to profit in H1 2021
Provider also records rise in GWP and an improved COR of 93.1%.
Brokers say incoming Hiscox CEO will need to tackle reputation issues following BI row
Experts note Bronek Masojada, who is stepping down as Hiscox group CEO later this year, has built a business focused on quality, but some want to see a stronger broker focus as they say successor Aki Hussain's challenge will be to "win back the trust" of…
Allianz adds tracker to claims hub
The broker-focused tool maps progress across five areas.
Hiscox boss Bronek Masojada to retire after 21 years in post
Masojada is set to step down at the end of the year and will be succeeded by group CFO Aki Hussain.
Qlaims moves into personal lines
The MGA said the claims product could be offered as ancillary cover by personal lines brokers or embedded into a home policy wording.
Blog: Take flight with drones
Iprosurv's Rebecca Jones explains why drones can be a key tool in a broker's risk management and claims armoury.