Claims
In-depth - Personal lines: Technological revolution
Coplus director Jason Tripp asks ’is a technology revolution in personal lines claims long overdue?’
SME Now and in the Future: Raising your claim game
Small businesses may not always be prepared for the claims process, but brokers can make the journey easier for clients and even improve retention rates at the same time, writes Edward Murray
MIB reveals first rise in uninsured accident claims for a decade
Organisation saw 10% rise in past 12 months.
ABI slams “unnecessary, unworkable and unfair” motor ruling
ABI warns that owners of vehicles like golf buggies and motorised lawnmowers could be forced to take out third party insurance unless the European Commission takes action.
Ogden: Brokers and insurers want discount rate of betwen 0 - 1%
Poll suggests two thirds think the rate should settle at between 0 - 1%.
InsurTech Futures: Biba launches claims app
Trade body teams up with Insure Apps on new InsurTech offering with aim to reduce claims reporting time and costs.
Video: Meet Sam White
Learn more about the lighter side of the Pukka Insure and Action 365 CEO in our quick-fire Q&A video.
The Blog Spot: The changing face of claims
Claims is where insurance shows its true value but is the march of technology going to change things for the better?
Aviva redundancies: Insurer says 50% of claims can be serviced online
Brokers agree technology can help claims service but Unite Union slams the job losses.
Broking Break - Your Top Five
Queen's Speech, FCA probe on travel insurance for cancer patients, Admiral's renewal handling failures, launch of new MGA incubator and details of new CII qualification make up your top five stories of the week.
Brokers will benefit from claims changes, says Allianz
Allianz chief claims officer Gibson says "significant downside" of redundancies doesn't outweigh the benefits of bringing teams together.
Allianz puts 70 people at risk of redundancy
Insurer completes review into its household claims operations.
UKBA: Winner's logo gives Bridge Insurance Brokers competitive edge
The winner’s logo has been used on official documents to help win new appointments.
How could the General Election manifestos impact insurance?
Insurance Age examines what each of the major political parties has to say on issues affecting the insurance market.
Broking Break: Your Top Five
A real spread of topics has captured the attention of brokers over the past week. Management reorganisations, opinion on Ogden, products, court cases and debt make up the list.
Claims management reorganisation at Ageas
The claims management team now report into François Xavier-Boisseau as former claims director Rob Smale takes on transformation director role.
InsurTech Futures: Ageas to use AI in claims handling
Insurer claims first on using AI in motor claims handling.
ABI reveals its preferred new discount rate framework
Trade body calls for break from linking to one investment asset and that a panel of experts be brought together to help set future rates.
CEC launches claims product
Firm adds to its tiered range for brokers and partners with Halo Assist.
Ryan Direct Group bought by Towergate-backers
Insurance distribution and claims handling firm sold to Nevada Investments.
Biba appoints Lorega Solutions for ATE claims
The facility provides a bespoke ATE service for property and liability claims.
Flaxmans and PKF Littlejohn team up on dispute resolution
Firms claim Crusader offering will “revolutionise” insurance and commercial dispute resolution.