Claims
Ardonagh silent on partial sale of Direct Group to Davies report
All parties decline to comment.
Podcast: Covéa’s Simon Cooter discusses the top five stories of the week
Cooter shares his thoughts on fraud, consolidation and InsurTech stories.
Claims management possible Amazon target
Consultancy says Amazon’s capabilities position it best for a claims management role.
Blog: Escape of water – a summer time risk?
Home & Legacy’s Adrian Ewington explains how brokers can protect clients from water claims and reveals claims go up in hot weather.
A look at Insurance Hound’s most read by brokers in June and July 2018
Which topics were grabbing attention over the summer?
Chubb adds UK and Ireland claims team to chartered roster
Two underwriting teams have already achieved the accolade.
Whiplash reforms delayed until 2020
Government pushes date back for “extensive testing”.
Trade credit insurers pay out record amount at start of 2018
ABI reveals that insurers got more than 40 claims a day.
FCA lists CMC regulation proposals
CEO warns that poor conduct persists across the sector.
Meet the Techies: Spixii’s Renaud Million
The CEO explains how Spixii is using chatbots to develop the insurance sector.
FCA outlines PI threat in FSCS review
Watchdog says plans supported on compensation limits and funding classes but respondents outlined concerns over proposed clampdown over how investment firms buy PI cover.
Blog: Brokers dealing in motor claims must support tech
Kath Mainon of Davies Group explains how technology is changing motor claims and outlines what the benefits to brokers could be.
In-depth - liability: Breaking free
The change in the Ogden discount rate has had a large impact on the liability market, but there are more factors at play in this fast-moving sector, Ed Murray writes
FCA to look at dual pricing
Regulator details the need for firms to "further improve both competition and their standards of treatment for existing customers" in its Business Plan for 2018/19.
Meet the techies: Stephen Marshall
Insure Apps managing director Stephen Marshall urges brokers to be innovative and embrace InsurTech.
Claims job losses due to fewer cases and digitalisation, says Allianz’s Gibson
Boss says the latest cut is last in claims for the foreseeable future.
Blog: Demand a better claims experience for clients
Lorega’s Neill Johnstone calls on brokers to apply pressure to providers to improve the claims experience for SME clients.
Escape of water claim costs rise to £483m this year
The ABI revealed that claims have gone up 24% for the first nine months of 2017 compared to 2014 as it called on the insurance market to tackle the expense.
Markerstudy confirms 27 redundancies
Insurer says a total of 31 people have left the company as a result of a restructure in its Chesterfield office.
Sentiment survey Autumn 2017: The results
Is the industry prepared for the onset of GDPR fines or a possible insurance premium tax rise? Brokers also reveal their attitude to consolidation and specialisms
Up to 50 people at risk of redundancy at Markerstudy
Insurer says restructure in Chesterfield call centre is due to falling claims frequencies.
In-depth - e-trading: Caught in the act
Technology is helping to catch up with fraudsters, but there’s still a place for human intuition and intervention. Sam Barrett reports
Amicus opens office in Maidstone
Broker targets £1m GWP for the new office which focuses on construction and scaffolding business.
Ascent introduces nil deductible cyber policy for SMEs
According to the MGA the cover will be available to all new and renewal SME clients that opt to use its panel of service vendors in the event of a claim.