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In depth: Why resilience is key to an holistic risk management solution

Business_City_insurance protection with umbrella

While overseeing risk continues to be part of the insurance conversation, Martin Friel discovers there is a greater understanding that protecting a business is less about focusing on particular incidents – and more about its resiliency as a whole.

The world is pretty weird. Since the Covid-19 pandemic hit, it seems like humanity has been battered by one crises after another. So much so that the word permacrisis (apparently the word of 2022) has been used to describe how we now live.

In fact, so bizarre has life become that some have suggested a weasel chewing through a wire at the Large Hadron Collider sent us all spinning into an alternative reality.

However, back in the real (but weird) world, this state of permacrisis is having a

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Interview: Gallagher’s Karen Greenhalgh

Karen Greenhalgh, head of broking and placement for the commercial division at Gallagher in the UK, details her route into insurance, being one of the very first recruits when the US giant entered the retail market, and following her recent promotion her vision for her new role at the consolidating behemoth.

Aviva doubling down for customers, says Martin

Aviva is committed to pushing on with an “absolute focus on customer” and will continue “doubling down”, David Martin, managing director for UK commercial and chief distribution officer, told Insurance Age as he teased a “major new proposition” pencilled in for the end of the third quarter will catch brokers’ eyes.

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