Claims
QuestGates launches real estate division
The loss adjuster said the division has been designed to provide a bespoke service to property investors and property managers in the UK.
Meet the techies: Ben Rose
Ben Rose, founder and insurance director at Digital Risks, discusses how InsurTech and data analytics will redefine business insurance.
A look at Insurance Hound's most read by brokers
The top five most read whitepapers by brokers on sister site Insurance Hound in June and July.
GDPR a real concern for brokers
Brokers urged to implement change now or risk heavy fines.
Video: Personal lines, claims and technology
Insurer Coplus talks to Insurance Age about how technology is changing personal lines claims and outlines the importance of a smooth claims process.
Lloyd's syndicates file counterclaim in Kanye West $10m insurance claim
Insurers file countersuit to rapper’s demand for payout for cancelled dates, saying it has found discrepancies in his medical history.
In-depth - Personal lines: Technological revolution
Coplus director Jason Tripp asks ’is a technology revolution in personal lines claims long overdue?’
SME Now and in the Future: Raising your claim game
Small businesses may not always be prepared for the claims process, but brokers can make the journey easier for clients and even improve retention rates at the same time, writes Edward Murray
MIB reveals first rise in uninsured accident claims for a decade
Organisation saw 10% rise in past 12 months.
ABI slams “unnecessary, unworkable and unfair” motor ruling
ABI warns that owners of vehicles like golf buggies and motorised lawnmowers could be forced to take out third party insurance unless the European Commission takes action.
Ogden: Brokers and insurers want discount rate of betwen 0 - 1%
Poll suggests two thirds think the rate should settle at between 0 - 1%.
InsurTech Futures: Biba launches claims app
Trade body teams up with Insure Apps on new InsurTech offering with aim to reduce claims reporting time and costs.
Video: Meet Sam White
Learn more about the lighter side of the Pukka Insure and Action 365 CEO in our quick-fire Q&A video.
The Blog Spot: The changing face of claims
Claims is where insurance shows its true value but is the march of technology going to change things for the better?
Aviva redundancies: Insurer says 50% of claims can be serviced online
Brokers agree technology can help claims service but Unite Union slams the job losses.
Broking Break - Your Top Five
Queen's Speech, FCA probe on travel insurance for cancer patients, Admiral's renewal handling failures, launch of new MGA incubator and details of new CII qualification make up your top five stories of the week.
Brokers will benefit from claims changes, says Allianz
Allianz chief claims officer Gibson says "significant downside" of redundancies doesn't outweigh the benefits of bringing teams together.
Allianz puts 70 people at risk of redundancy
Insurer completes review into its household claims operations.
UKBA: Winner's logo gives Bridge Insurance Brokers competitive edge
The winner’s logo has been used on official documents to help win new appointments.
How could the General Election manifestos impact insurance?
Insurance Age examines what each of the major political parties has to say on issues affecting the insurance market.
Broking Break: Your Top Five
A real spread of topics has captured the attention of brokers over the past week. Management reorganisations, opinion on Ogden, products, court cases and debt make up the list.
Claims management reorganisation at Ageas
The claims management team now report into François Xavier-Boisseau as former claims director Rob Smale takes on transformation director role.
InsurTech Futures: Ageas to use AI in claims handling
Insurer claims first on using AI in motor claims handling.
ABI reveals its preferred new discount rate framework
Trade body calls for break from linking to one investment asset and that a panel of experts be brought together to help set future rates.