SME Now and in the Future: Raising your claim game

Rock climbing helping hand

Just over two years ago the Financial Conduct Authority put SME claims handling under the microscope (the TR15/6 investigation) and found there was room for improvement. 

In the intervening years many insurers and brokers have put an added focus on their claims proposition and sought to differentiate themselves in a competitive market. 

The irony, however, is that while brokers and insurers may have put a priority on their claims handling processes, many SMEs fail to give insurance matters the

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