Trained for the job.
The most valuable asset of any company is its staff. And those businesses that train and develop their personnel will increase this value still further, says Jennifer Jarrett.
It is a most disappointing feature of insurance broking that solittle attention is paid to the formal training of staff. From a recent
survey of the market and from the anecdotal evidence that Insurance
Management Consultants (IMC) has obtained from many of its clients, it is
clear that few brokers have a planned and budgeted approach to
training.
In today's insurance environment of mergers, regulation and falling
standards, it is up to the insurance broker to improve insurance and
business
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