Personal
In Person: CDL’s commercial director Nigel Phillips
Phillips on InsurTech, building the broker of tomorrow today and what comes next
PIB backers in $6.7bn Sedgwick deal
The Carlyle Group becomes majority investor in claims firm.
The Blog Spot: Sort it out
Emmanuel Kenning looks at a lack of professionalism so eye watering and stupid that frankly it burns.
FCA issues guidance to brokers on insurer due diligence
Regulator planning further work to check brokers are taking appropriate action.
Regional review: Norwich
Cutting the mustard: Known for its association with a fiery condiment, Delia and it’s historical insurance connections, Norwich is growing and, as the city’s brokers tell Insurance Age, the future is bright
Karen Beales steps down as UK General CEO
Beales leaves the insurer with immediate effect.
Spotlight - personal lines: Why choose an MGA for personal lines business?
MGAs have come in for criticism, but the best operators are fast moving, entrepreneurial, specialised and focused, explains Gary Humphreys
Saffron boss David Beswick targeting £60m GWP by 2020
Broker has already struck two deals since being bought by Broker Network this January.
FCA confirms One Call’s fine and £4.7m hit
John Radford’s £468,600 fine also confirmed.
Spotlight - Personal lines: The path ahead in personal
Is personal lines broking dead? That’s news to the brokers who are using tech innovation and new business models to stay on top. Martin Friel reports
Myth or Reality? The big bad world of big data
Tony Tarquini of Pegasystems shares his view on how AI is changing insurance as well as the opportunities and potential pitfalls for brokers.
Quizzical questions: 31 August 2018
Test your knowledge of the week's news with our topical quiz.
Claims management possible Amazon target
Consultancy says Amazon’s capabilities position it best for a claims management role.
Which? report highlights dual pricing
Survey shows dual pricing in home cover as some long term policyholders pay up to £105 more than new customers.
Opinion: The price isn't right
Ethics consultant Duncan Minty explores the issue of customer trust and pricing
InsurTech Futures: Zego partners with RSA on courier product
Start-up says pay-as-you-go product allows couriers to automatically be insured for the time they work.
The Blog Spot: Fighting crime
The ABI’s latest research on insurance fraud in the UK did not use the phrase “ghost broking” but it did reference a fraudster being jailed for selling fake motor insurance policies.
Aviva denies being on “big crusade on broker commissions”
Aviva MD of UK intermediaries, Phil Bayles, says distribution costs need to improve in the sector but denies there is a commission problem following dispute with GRP.
Profits shoot up at Hastings in the first half of 2018
CFO Richard Hoskins says focus is on "disciplined growth" and investing in digital initiatives.
LV making “good progress”
Steve Treloar points to personal lines growth and highlights that the insurer has increased its number of broker partners as business moves between LV and Allianz.
LV results hit by weather claims
Profit and COR deteriorates for H1 2018 but GWP increases to £827m amid transfer of business with Allianz.
Former LV boss Phil Bunker joins The AA
The Financial Conduct Authority has approved Bunker as a non-executive director.
Commercial business switch from LV to Allianz begins on Monday
Boss Jon Dye silent on future potential acquisition targets.
Podcast: The top five stories of the week
Emmanuel Kenning and Jonathan Swift share their views on the most clicked on articles by brokers.