FCA to launch dual pricing investigation in “a few weeks’ time”
Regulator makes promise as Citizens Advice launches £4bn super-complaint.
The Financial Conduct Authority (FCA) has promised to launch a market study looking at how general insurance firms charge their customers for home and motor insurance.
According to the regulator the terms of reference for the market study will be published in “a few weeks’ time”.
The commitment to investigate dual pricing was first flagged in the watchdog’s 2018/19 Business Plan published this April.
Super-complaint
However the update on timing came as Citizens Advice submitted a super
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