Post Intelligence Benchmarking - Commercial insurers: Winners and losers


Readers of Post will be familiar with the annual Insurance 360 Business Insurers Insight Report. Each year, we ask a cross-section of commercial brokers to grade insurers they have used during the previous 12 months on six core aspects of service. We then calculate scores and rankings for each of these aspects — and, from these, for insurers’ performance on service overall. We also invite frank broker comment on service, relationship management and technological matters.

For the full methodology