Under lock and key
These are busy times for brokers, as factors such as regulation and competition from direct writers continue to demand time and resources. In addition to a growing list of challenges, brokers must also address the issue of staff retention. Although this is not a problem unique to the insurance broking sector, firms could face significant problems if they fail to maintain a loyal and happy workforce.
Certainly, brokers are not alone in having to address the staff retention issue with some
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For the 35th episode of Post and Insurance Age’s video series we gathered together a panel of senior insurance managers to discuss how productive staff have been since Covid-19 lockdown, and whether it has changed as restrictions have eased?
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