Soundbites - brokers speak out

Prominent intermediaries talk to John Garner about their hopes and fears for the years ahead

"The skill set of the broker is far higher than single company employees, and greater recognition of this fact comes at the top of my wish list. Brokers have to sell more than just the basic product. So the success of brokers in any market - personal or commercial - will be directly proportional to their ability to cross-sell other products" - Andrew Jackson, marketing director, Swinton Insurance

- "I don't see the FSA as a challenge. Good brokers have always considered their clients first and

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The growing role for brokers in fighting insurance fraud

With reports of fraud escalating in terms of value or number, the role of brokers in combatting these crimes should not be underestimated. Edward Murray looks at the controls, validation tools and processes being implemented to support both detection and prevention.

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