Soundbites - brokers speak out

"The skill set of the broker is far higher than single company employees, and greater recognition of this fact comes at the top of my wish list. Brokers have to sell more than just the basic product. So the success of brokers in any market - personal or commercial - will be directly proportional to their ability to cross-sell other products" - Andrew Jackson, marketing director, Swinton Insurance

- "I don't see the FSA as a challenge. Good brokers have always considered their clients first