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Broker Week: Five reasons why your brokerage should be digital 

city connected digital data

The digital age of insurance is here. For those who seize the opportunity of digital transformation, a substantial reward awaits.

According to consulting  firm McKinsey & Company, a “triple prize” of satisfied customers, lower operating costs and higher growth is the payoff for businesses that move decisively into becoming a digital brokerage. Conversely, businesses still denying the digital transformation of insurance do so at their peril. It is time to either accept and thrive – or deny and disappear. Despite what many believe, digital transformation does not diminish the importance of relationships – the hallmark of

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Interview: Gallagher’s Karen Greenhalgh

Karen Greenhalgh, head of broking and placement for the commercial division at Gallagher in the UK, details her route into insurance, being one of the very first recruits when the US giant entered the retail market, and following her recent promotion her vision for her new role at the consolidating behemoth.

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