Voices
Brokers must priortise staff engagement as the 'great resignation' continues to bite in 2023
Brokers have stressed the need to keep staff engaged as resignations and recruitment struggles don't look to be going away any time soon. Sophie Locke-Cooper details how the post-pandemic period of reflection is still being felt today.
Sicsic Advisory urges treatment of vulnerable customers should be top priority
Associate director at Sicsic Advisory, Sue Mallender, has stressed that the treatment of vulnerable customers is seen by the Financial Conduct Authority as an integral part of how businesses should operate.
CII chief optimistic of PFS resolution despite 'painful' times
The Chartered Insurance Institute’s CEO, Alan Vallance, has stressed that it was in the best interest of the Personal Finance Society members to appoint extra directors despite it being a painful choice, in his latest response to the PFS's consultation.
Start-up The Yorkshire Broker targets SME
A new commercial insurance broker, The Yorkshire Broker, which is set to launch officially in the SME market in February has shared its frustration over the Financial Conduct Authority’s lengthy application process.
Atec leader sets out doubling target
Atec, parent company for Ceta Insurance and Arkel, has plans to more than double its business through organic growth in niche insurance lines over the next five years and will continue to pursue strategic acquisitions.
Society of Insurance Broking chair looks to Biba to improve engagement
The new chair of the Society of Insurance Broking, Laura Hancock, has told Insurance Age that this year’s focus will be on raising professional standards in broking and talent recruitment.
Is it a golden age for broker start-ups, despite rising costs?
The CEO of Brokerring, Stuart Randall, recently told delegates at Broker Expo 2022 it can cost £250,000 to start-up a brokerage. Sophie Locke-Cooper explores why it is now so expensive - and whether it is proving detrimental to those seeking to go alone.
Daines Kapp's George Worby first to complete Allianz's broker apprenticeship
Allianz has revealed its first success story in its broker apprenticeship programme which it believes could help tackle the recruitment crisis.
RSA can no longer 'hide behind the screen' to engage brokers - Catherine Frost
Stakeholder engagement with brokers is a priority for increased visibility, according to RSA regional managing director Catherine Frost.
Chaucer launches new ESG ‘scorecard’
Chaucer has rolled out an initiative to measure the environmental, social and governance performance of clients and business partners.
Increase in scamming methods as ransomware frequency decreases- CFC’s Lindsay Nelson
Cyber development leader at CFC Underwriting, Lindsey Nelson, has warned the insurance industry not to ignore other ways of scamming as ransomware decreases in frequency yet still dominates the headlines.
A system to categorise cyber incidents in the pipeline - CFC head Burns
At the CFC Cyber Forum yesterday, James Burns, head of cyber at CFC, revealed plans to categorise cyber incidents, just like weather events, to determine the impact of each incident and to help insurers and brokers regulate the severity of subsequent…
Sheldon Mills insists that ‘we must not lose sight’ on diversity and inclusion
The Financial Conduct Authority’s Sheldon Mills has urged the industry to do more on ensuring diverse representation and inclusive cultures.
Airmic CEO warns industry of challenging times ahead
Julia Graham, CEO at Airmic, has stressed the harsh market has given insurers and brokers new challenges and that difficult times are ahead.
Brokers should harness IT to ‘keep doors open’ for new capacity providers
CEO of Insly, Risto Rossar, has insisted that schemes brokers and managing general agents should not rely too heavily on their capacity provider's IT systems and keep their doors open to new partners.
Industry gears up for 2022 Insurance Day of Giving
Insurance United Against Dementia is preparing for the latest Insurance Day of Giving with several firms already committed to raising money for the Alzheimer’s Society.
MD of AbbeyAutoline urges brokers to pledge their commitment to D&I
Managing director of AbbeyAutoline, Julie Gibbons, has called on brokers to formalise their policies and pledge their commitment to diversity and inclusion.
Q&A: Joanne Marriott – president of Nottingham Insurance Institute
Joanne Marriott has been part of the Nottingham Insurance Institute for 20 years. Elected president in 2021 Marriott was re-elected for a further year in 2022. In an exclusive Q&A with Insurance Age she tackles insurer service, attracting talent to the…
Zurich becomes GAIN’s first Industry Transformer member
Zurich Insurance has become the Group for Autism, Insurance, Investment and Neurodiversity’s first Industry Transformer member.
Insurers going back to basics on schemes - BLW's Brett Sainty
Following claims that schemes commission and volumes have dropped over the past 12 months, BLW Insurance Brokers’ CEO, Brett Sainty, told Insurance Age that insurers have gone back to basics when it comes to delegated authority partnerships.
‘You would be a fool to ignore a business like Amazon’
Brokers confident in the strength of delivering advice as experts share their views on Amazon partnering with Ageas, LV and Co-op to launch a home insurance offering.
Headline makers: November 2022
The key stories from the past month all in one place.
Newbie News: Capsule
CEO Thomas Wynne tells Insurance Age how he went from being managing director at Kingsbridge to starting an insurance partner for high growth start-ups, Capsule
Aviva calls on UK government to act on being climate-ready
Aviva has released a new report which lays out how the UK government and financial institutions can become more climate-ready and that SMEs need support to take climate action.