Continuity planning - Avoiding disaster
Katherine Brandon investigates why business continuity plans are essential for brokers and their clients
Snowstorms and freezing conditions in early February brought much of the country's transport systems to a halt and, as a result, 20% of the UK working population struggled to make it into work.
The Federation of Small Businesses estimated that the adverse weather cost businesses over £1.2bn. The knock-on transport problems served to highlight the need for a good business continuity plan.
Brokers are particularly vulnerable: clients expect them to be contactable at any time and the chance is that
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