People
Review of the year: RSA's Kevin Demmon
RSA's London Market property director discusses the biggest challenges the insurance market has faced in 2021 and what he has learned from them.
Blog: We’re at a turning point for insurance payments?
Paysafe’s Justin Fraser considers payment habits for insurance customers.
Review of the year: Axa's Marco Distefano
Axa UK's MD of retail home and motor looks back at 2021.
Blog: Product liability and fixed recoverable costs
Michael Samaan of Plexus law gets to grips with recent changes.
MIB appoints Mike Crane as chairman
Crane replaces Direct Line Group’s Steve Maddock, who has led the MIB board since 2014.
Blog: Why 'community' is the word of 2021
Allianz's Simon McGinn on business interruption, broker relationships and sustainability.
Hiscox names new group CFO
Paul Cooper is set to take over the role after Aki Hussain moves to become group CEO.
Review of the year: Axa's Jon Walker
The CEO of of Axa Commercial looks back at a year of broker consolidation and discusses regulatory developments and sustainability.
Richard Rogers, Lloyd's building architect, passes away
Lord Rogers designed the Lloyd's building on Lime Street in London.
Review of the year: Ageas' CDO Adam Beckett
The chief distribution officer talks resilience, ESG, dual pricing, and broker innovation throughout 2021.
Meet Young Broker of the Year, Abigail Griffiths of MCE Insurance
In an interview with Insurance Age, the head of claims and UKBA winner tells us how she switched from fashion to insurance, her proudest achievement, and her plans for the future.
People Moves: 13 - 17 December 2021
Catch up with the latest personnel changes from the world of insurance.
Allianz names risk director for personal lines
José Morago, former group risk director at Aviva, will join the insurer following a series of management changes.
In Depth: Making ESG meaningful
Nadia Bagijn, of Travelers, explores how the insurance industry can help financial institutions lead the way
Blog: Making financial communication plain
Atlanta's Karen Hogg explains how using plain numbers can improve customer care.
Broking Success: A helping hand… or eight?
The Insurance Octopus director Helen Bush and Naz Keshavarzi, product and insurer relationship manager, tell Insurance Age all about how they make the business more accessible for the SME market and what the company’s journey has been like so far
Opinion: Remote working – what the FCA expects
PKF Littlejohn’s Richard Willshire explores how Financial Conduct Authority rules could impact on home and hybrid working
UK & International boss Scott Egan exits RSA
He will be succeeded by Ken Norgrove, who most recently worked as CEO of RSA Scandinavia.
Opinion: Covid-19, hybrid working and achieving a positive work/life balance
Mike Edgeley, Clear Group CEO, consider how brokers can find a better work/life balance as we move through the Covid-19 pandemic
People Moves: 6-10 December 2021
Keep up to the date with the latest industry moves.
Blog: When it’s too late, it’s too late
CII deputy president, Peter Blanc, calls on the market to respond to a consultation on ethics and reputation.
E-Zee appoints Joe Sultana to board
He was formerly COO at software house Applied Systems.
People Moves: 29 November - 3 December 2021
Keep up to date with the latest industry moves.
Aviva takes new chief claims officer from Axa
Waseem Malik is joining Aviva in March 2022, replacing Dave Lovely who recently left the provider.