Financial Conduct Authority (FCA)
ABI responds to CMA’s pricing investigation
Competition watchdog criticised the sector and called for pricing intervention options.
Insurance in the firing line as CMA calls for pricing intervention to be on the agenda
Competition watchdog responds to Citizens Advice super-complaint.
FCA publishes new CMC rules
The watchdog will take over responsibility for regulating claims management companies in April next year.
Review of the year: July 2018
Forget having a summer playlist! July 2018 saw brokers more interested with who topped Allianz's “hit list” and Axa's replacement for Amanda Blanc, along with finally having a date for the senior managers’ regime.
FCA insurance spend rises to £264,587 for 2018/19
The regulator stuck with Aon as its broker.
Bluefin fine – 32 FCA staff directly involved in investigation
One year on a Freedom of Information of request from Insurance Age reveals the timeline of events.
Review of the year: April 2018
In the main, the news of Amanda Blanc's move from Axa to Zurich dominated the headlines in April. Brokers were also particularly interested in the FCA's warning round renewal transparency, Towergate's financial results for 2017 and Jelf, which made its…
Customers brand “sneaky” dual pricing “exploitative”
78% called for a ban on insurance firms charging higher prices for renewals than new business.
The Blog Spot: Solving dual pricing with three figures
In an excellent piece in The Times last month was a reference to a suggestion – that renewal invitations should in fact have three prices on them.
Review of the year: January 2018
2018 started off with a bang with FCA fines and some big ticket M&A involving Markerstudy and A-Plan.
FCA updates approach to authorisation
Feedback statement follows on from consultation that closed in March.
CMA to step up its interest in vulnerable customers
Body still working on investigation following the super-complaint from Citizens Advice, which slammed dual pricing practices in insurance.
FCA calls for Brexit implementation period
Regulator says it prefers the draft withdrawal agreement over no-deal Brexit after impact assessment.
FCA reveals 138% increase in reported tech outages
Regulator highlights 18% are cyber-related.
FCA cancels broking firm's authorisation
Larksway Investments was stopped from providing insurance broking services in September 2017.
Biba repeats call that brokers should prepare for no deal Brexit
Steve White warns that passporting will end.
FCA prepares for no deal Brexit
The watchdog has published a set of proposals to prepare for the possibility of leaving the EU without an implementation period.
InsurTech Futures: Start-up With Jack authorised by the FCA
Broker is the first regulatory exit from Worry+Peace's InsurTech incubator.
Blog: Should brokers be concerned?
Ann Peel poses the question as more SMEs will be able to complain to the Ombudsman.
The Blog Spot: Two sides to the perception gap
The frustration is that insurance has so much to be proud of.
Aviva writing to customers after renewal transparency failing
FCA review led to insurer being “made aware” of problems.
Dye points to pricing changes following claims inflation
Property claims are increasing as Allianz warns that theft is on the up and calls on brokers to carefully communicate with customers and make use of risk management services.
FCA reveals final guidance on PPI complaints
Regulator consulting on new rules requiring firms to write to consumers who have made unsuccessful PPI claims, telling them to complain again.
Podcast: The top five stories of the week
The Insurance Age team discuss the top five stories from the past week featuring fines, the FCA, Ardonagh and Reich.