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Broking success: New lease of life

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KTIB managing director Robin Plaster tells Andrew Pearce why rebranding and moving to prestigious, modern offices is helping create a new culture at the Norwich-based broker

▶ What did you do before joining KTIB Insurance Brokers?

I’m in my 35th year now in insurance, for my sins, I’ve never done anything else. I left school and joined Chambers and Newman in the West End of London.

My last job was with a part-owned company, MD Insurance Services, but the brand was Premier Guarantee. We were an underwriting agency, specialising in latent defect insurance so housing warranties, commercial warranties – a quite specialist field really. I was there for about seven years

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