
Claims Q&A
The relationship between brokers and insurance claims handlers is often somewhat fractious but always crucial. Insurance Age discussed the thorny issues of claims handling, outsourcing and its relationships with insurer partners with chief executive of Bollington Group, Stephen Wall.
How many members of staff handle claims in your office?
We have five claims staff - one out on the road and four based in our office.
How are claims handled?
Obviously it depends on the claim. On high volume claims
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact [email protected].
You are currently unable to print this content. Please contact [email protected] to find out more.
You are currently unable to copy this content. Please contact [email protected] to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email [email protected]
More on Broker
Videos/Podcasts
Insurance Covid-Cast: How has staff productivity been impacted by remote working?
For the 35th episode of Post and Insurance Age’s video series we gathered together a panel of senior insurance managers to discuss how productive staff have been since Covid-19 lockdown, and whether it has changed as restrictions have eased?
Subscribe to our daily newsletter for all the latest news
Most read
- Insurers urged to pay claims quickly following BI ruling
- Supreme Court rejects insurers' appeals in BI test case judgment
- Analysis: Gaps in the market
- Test case insurers promise action after Supreme Court defeat
- US giant, AssuredPartners, plans to double UK turnover as it hits M&A trail
- Blog: Why the BI ruling offers brokers the perfect opportunity to show their mettle
- A-Plan to absorb Howden’s UK retail business