Expertise in Action: Broker: Standing out

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In an increasingly competitive marketplace, brokers can gain an edge by specialising in niche areas and strengthening their regional focus

The broking market is a tough space for many players in 2013. For the past 10 years, the market has been fairly flat – but aggregators have edged into consumers’ line of sight, offering cheaper, direct insurance rates that bypass the high-street broker.

Competition is fierce, and brokers need to differentiate themselves in order to secure market share. In the face of these challenges, some players are realising that having a regional presence or focusing on niche areas can be of key importance to

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The growing role for brokers in fighting insurance fraud

With reports of fraud escalating in terms of value or number, the role of brokers in combatting these crimes should not be underestimated. Edward Murray looks at the controls, validation tools and processes being implemented to support both detection and prevention.

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