Feature
How to… sell yourself using social media
In the second of a three-part series, Insurance Age looks at how brokers can promote themselves to current and potential clients through the full range of media available. This month focuses on the advantages of social media.
Upside down
New laws will turn the rules governing how personal lines brokers deal with consumers on their head, explains Stephen Netherway
Power hour: Motoring in the middle
The motor fleet sector is at a crossroads, both in terms of rate hardening and the role telematics could have to play in future, reports Caitlin Morrison
Online and on demand
With business increasingly being conducted online, brokers need to be careful, writes Mark Shreeve
Out with the old
Brokers need to check all Tobas to be ready for new client asset rules, says David Roberts
Reportage: Building a stronger commercial sector
Brokers dealing with commercial lines face softening rates, but there are several potentially lucrative areas of the market left to explore, Edward Murray reports
Personal Lines Broking: Challenges on the horizon
After facing multiple threats that promised doom and gloom, personal lines brokers are ready to face down further challenges coming their way
Personal Lines Broking: Feeding the phoenix
As brokers continue to reinvent themselves to remain a major force in personal lines insurance, it is up to insurers to help them flourish in this competitive market
Summer time
This summer will provide a rare moment of regulatory tranquility, says Jill Hambley
Reportage: Tale of the red tape
The increasing burden of regulation and the investigation into the sale of add-ons could make the next few years very uncomfortable for brokers, writes Martin Friel
Let the games begin
Excitement for the Olympics is growing, but employers must be prepared for travel chaos, increased holiday requests and unscheduled absenteeism, explains Peter Done
Reportage: Facing the future
Brokers need to embrace technology and follow the online trend for commercial lines, especially for smaller businesses, writes Edward Murray
Health and Safety: Inspectors go hi-tech for a better service
Technology is transforming plant and equipment inspections and creating substantial improvements in the quality, speed and effectiveness of the inspections carried out and the inspectors that undertake them.
Health and Safety: All about the money
Facing a huge cut in its budget, the Health and Safety Executive is preparing to claw back the shortfall. But plans to charge fees for interventions have met with a mixed response.
Reportage: Lighting up the regions
Insurers are moving underwriting decisions to regional centres, but will this really benefit brokers and is the new model sustainable? Edward Murray finds out
Take the lead
Leadership and a strong customer base are needed to get ahead of the competition, explains Stephen Archer
Under the hammer
Sellers often dismiss the idea of selling their businesses by auction. However, handled properly, it could achieve the best price and terms for the seller, explains Mark Copping
You’re fired
Changes to employment law swing the balance of power back towards the employer, but there are still pitfalls to avoid, explains Peter Done
Sentiment Survey Spring 2012
The latest Sentiment Survey covers market hardening expectations, increasing broker engagement with social media and the priorities for Biba, all according to brokers
Reportage: The route to scheme riches
Enhanced commission and profit shares from insurers can mean schemes could be a treasure trove for brokers with a good idea, writes Rachel Gordon
Uncovering fraud
Everyone in the insurance industry is in the frontline in the fight against fraud, explains Simon Arundel
Reportage: Personal targets
Personal lines brokers are seeing massive changes in the motor, household and travel sectors. With no let-up in sight, where do the opportunities lie in the months and years ahead? Edward Murray reports
FSA on tour
The FSA is touring the regions to ensure regulated firms are up-to-speed with governance and risk awareness, explains Barry Woodward
Corporate Underinsurance: Improving understanding of business interruption cover
Last year's riots brought the problem of a lack of business interruption cover to the fore. What are the solutions to underinsurance in this area?