Feature
Time flies
Learning to manage your time better will mean you look back on fewer squandered opportunities, says Ian Jerrum
Personal Lines Broking: Feeding the phoenix
As brokers continue to reinvent themselves to remain a major force in personal lines insurance, it is up to insurers to help them flourish in this competitive market
Time to move on
Moving office mid-way through a lease can be difficult, but there are several options available, explains Matthew White
Man and machine
Ben Thornton explains how ‘man and machine’ can work in harmony, even for more complex trades
In-depth: Living the high life
It is getting increasingly difficult for brokers to stand out in the high net worth sector, so attention to detail and service could make all the difference, reports Edward Murray
Market moves: End of an era
It was the end of an era this month for three insurance stalwarts. Both Andrew Torrance, Allianz UK CEO, and Ecclesiastical UK managing director Steve Wood confirmed they were calling time on their 10 and seven-year stints in their respective roles…
Market moves: Bubbling over
Only a broker living in a bubble would have failed to notice that the British Insurance Brokers’ Association (Biba) conference took place last month. And accordingly we start there with Biba unveiling a recruit to replace Steve White. But fear not – the…
Coaching offers leadership skills
To be the best requires training to enhance natural talents whether on the sportsfield or in the boardroom. Annie Richardson suggests coaching is a vital component of becoming a great leader
In-depth: The online outlook
As far as e-trading is concerned, where personal lines has led, commercial is now on the way, writes Andrew Pearce
Expertise-in-Action: Claims Fraud - Fully equipped
How can insurers make sure intermediaries have all the tools they need to play their part in fraud prevention?
Expertise-in-Action: Claims fraud - Contagion
Despite the insurance industry's valiant efforts, fraud is spreading through the market place like a virus. What can be done to stop the rot?
Use stress to your advantage
Stress is often seen as a negative but, if you can manage it, your business may profit, says Peter Done
In-depth: Seismic shift in LEI?
The shake-up in legal expenses insurance regulation has left many in the market jostling for position, writes Edward Murray
Get into aggregators
There’s more to aggregators than just a fight over low prices if you understand the model, explains David Jackson
Market moves: Business as usual?
The appointment we’ve all been waiting for was finally announced last month, as the new Biba boss was revealed – and after all the gossip and speculation it’s hard to tell whether anyone was entirely surprised to discover that the new Eric Galbraith is…
In-depth: Battling for schemes success
Getting a scheme off the ground can be a tough challenge, but with the right preparation and backing from a supportive provider, schemes can be very lucrative for brokers, writes Caitlin Morrison
In-depth: Sticking with schemes
More brokers than ever are trying their hands at schemes, but even those with experience have to avoid the pitfalls on the path to success, explains Andrew Pearce
Market moves: Networks in the news
There was a lot to admire in the broker-related market moves last month. Networks decided en masse to grab their share of the limelight. Having delivered a quiet quarter or so they certainly achieved it by bursting back into life with one appointment in…
Social responsibility
Social media can be a blessing and a curse for businesses but, managed correctly, the benefits can be great, explains Peter Done
In-depth: Going global
With clients increasingly prepared to export to beat the economic downturn, brokers must be ready to think internationally, writes Edward Murray
Expertise in Action: Pricing: A Perfect Storm
The continuing economic downturn and prevalence of large losses make this a difficult period for the insurance industry – but the sector is demonstrating its resilience.
Expertise in Action: Pricing: Looking for support
With brokers calling on insurers to share more information and provide greater practical assistance, how can both parties – and their clients – benefit from better collaboration?
Corporate Underinsurance: Solving the problems
Underinsurance is a common problem and a collaborative approach is needed to stamp out an issue that has gone unresolved for too long
In-depth: All aboard the SME express
Competition for SME business is hotting up as small businesses start turning to the internet to shop for insurance, but should brokers be concentrating on the customer or the competition? Caitlin Morrison reports