Feature
Reportage - Biba focus: Seminar programme for day one
The Biba 2010 day one seminar programme.
Reportage - Biba focus: Exhibitors
Companies exhibiting at Biba 2010.
Reportage - Biba focus: Reasons why Biba thinks you should be there
There are many reasons why the Biba conference and exhibition has become an unmissable event in the broking calendar. Here are just a few:
Reportage - Biba focus: The Biba benefit
Who, what, when, where, why, how? Martin Friel provides a rundown on what to expect from this year's Biba conference.
Regional review: Scotland
Mark Bourke, director of project risks, Heath Lambert.
Regional review: Scotland
George Stubbs, MD, George Stubbs Insurance.
Regional review: Scotland
Steve Kelly, regional manager, Allianz.
Regional review: Scotland
Lorraine Dillett, branch manager, Giles Insurance Brokers.
High-net-worth - A broker bypass?
Traditionally, HNW individuals have sought advice from brokers to insure their most valued assets. Louise Meeson asks where the increasingly popular method of buying online leaves the intermediary.
Reportage: Decisions,decisions
Giving policyholders freedom of choice to select which lawyer handles their BTE claim sounds positive, however Paul Jacobs argues that it could do more harm than good for the legal expenses market
Reportage: A deserved reputation?
The legal expenses sector has acquired the reputation of being a bit of a bad apple. Liz McMahon examines whether this is justified.
The Jackson Review of civil litigation costs
Lord Justice Jackson's final Review of Civil Litigation Costs report was published on 14 January 2010, following a preliminary report in May 2009.
The Ministry of Justice reforms
The Ministry of Justice reforms for low value road traffic accident personal injury claims, valued between £1,000 and £10,000, are due to be implemented on 30 April. The live date was deferred from 6 April.
Reportage: The legal expenses landscape
Louise Meeson asks what is on the horizon for the legal expenses sector following the implementation of the Ministry of Justice reforms and explores the implications of the Jackson proposals.
Referral fees: An honest buck?
With the Jackson proposals threatening to ban referral fees paid by solicitors, Martin Friel ponders whether brokers would feel completely comfortable if they were asked to disclose such information
Reportage: What's on the cards for reform?
As the insurance industry waits for the Ministry of Justice reforms to be put into practice, Simon Burley considers whether the intended claims solution will indeed be quicker, simpler and cheaper
Reportage: Exemplary service
If you want a job done properly, do it yourself. Martin Friel explores how, by securing delegated authority, some brokers have taken this motto on and are proving very good at handling claims themselves
Reportage: Leading the claims way
Guiding clients through the claims process is a crucial element of broker service. Louise Meeson explores the role of the intermediary and the benefits of guaranteeing a reliable claims service
Reportage: An open claims book
Demonstrating a dependable claims service can win new clients and guarantee renewals, so why do many insurers continue to disappoint? Liz McMahon investigates sub-standard service
Brokers professional indemnity: Covering your back
There is growing evidence that clients left unsatisfied by their insurance payouts are blaming brokers. Liz McMahon explores likely sources of litigation and how brokers can protect themselves
Charity business: Charity begins at... work
With increasingly professional charities confident enough to shop around for the best deals and less risk-averse insurers, interest in the third sector is growing. Ian Wainwright gives tips on competing for business
Reportage: creating efficiencies - A well-oiled machine
Working at optimum efficiency is crucial in a recession. Liz McMahon examines how brokers can best utilise the resources at their disposal to ensure their businesses grow with minimal capital outlay
Reportage: organic growth - Natural development
In spite of the recession, Doodson Broking Group has achieved significant growth through hard work, developing niche areas and targeting clients it really wants to do business with, writes Neil Clayton
Reportage: internet assistance - Keeping in touch
Louise Meeson offers practical advice on how brokers can utilise their websites to build customer relationships and improve business performance