Editor's letter - March 2010

sunrise over City ofLondon

Lighting up the industry: The Head Lines campaign is shining a light on mental health

We launched Head Lines last month in order to break the stigma around talking openly about mental health and highlight ways the insurance industry can improve its collective mental health.

When we launched I called for insurance leaders to put their heads above the parapet and speak out about their own experience.

Following the initial piece with Claire Russell, there has been a brilliant response – thank you. One of the first people to contact us was Crispin Moger, CEO of Marmalade – a motor

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The growing role for brokers in fighting insurance fraud

With reports of fraud escalating in terms of value or number, the role of brokers in combatting these crimes should not be underestimated. Edward Murray looks at the controls, validation tools and processes being implemented to support both detection and prevention.

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