Blog: The DNA of brokers is changing
Quotall's Simon Ball discusses how brokers can evolve to meet changing customer demands.
Google “What is an insurance broker” and amongst the 268 million results you’ll find questions including “What does an insurance broker do?”, “How do insurance brokers make money?”, and “Why use an insurance broker?”
These questions don’t just reflect the most used search terms of consumers - they are also a striking reflection of the sort of questions that the broking industry has been asking itself in recent years, faced by new customer demands, and disruptive technology-powered competition.
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