The customer is king, but how can brokers keep them engaged?
Over recent weeks we have covered several changes in structure and management at QBE.
As I near the end of my first week working as a reporter in the insurance industry, I've learned some interesting and important things.
I joined team Insurance Age on Monday as a reporter.
Rabble-rousing Bankstone News is, as the industry knows to its cost, always happiest when it is upsetting everyone.
It’s September, the days are drawing in, leaves are turning brown, and it’s hard to shake off the feeling that it’s time for a change.
Should a code of conduct be voluntary?
What a difference two weeks makes.
August is renowned for a number of things (don’t worry, this isn’t another blog about the silly season).
The stand out story by miles this week was Legal & General's shock withdrawal from the Association of British Insurers (ABI).
What does the flurry of half-year results tell brokers about their insurer partners?
The insurance industry has found itself under attack again over transparency on costs and fees.
Readers of Insurance Age will be well aware that over recent weeks we have covered several departures from Arthur J Gallagher.
I joined Insurance Age on Monday as the commissioning editor with a responsibility for looking after the features, videos and roundtables on the website and in the monthly magazine.
Markerstudy's Lizzie Smith-Foreman gives a blow-by-blow account of the provider's inaugural Fight Night, held in conjunction with Insurance Age.
Axa commercial lines and personal intermediary CEO says she is expecting 'brickbats' for her views
The Northern Ireland market dominated headlines yesterday.
The Financial Conduct Authority has set tongues wagging again in the past week with the publication of its thematic review into conflicts of interest among intermediaries when dealing with SME business.
The biggest news this week for brokers was the news that RSA is reducing its personal lines motor book by 35%.
So how was Manchester for you?
Insurance policies are now longer than many novels.
Don’t worry, this isn’t a blog about David Seaman. Not even a review of his biography.
The FCA has had a rough couple of weeks.
I hate saying goodbyes but I find myself in the position where I'm going to have to do so.