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Blog: Why is claims in such a mess?

Claims service is not in a good place at the moment and it is brokers who are having to pick up the slack. That is the view of Movo Partnership head of claims Liz Tytler, who suggests the right people, process and technology would go a long way to…

What next for Mark Wilson after Abacai exit?

Despite his departure from insurtech Abacai, Mark Wilson has talked previously about the need to disrupt the insurance status quo going back to his days as group CEO of Aviva. Based on the assumption this exit is just a blip in that mission, Jonathan…

Blog: Homing in on high-net-worth claims

Quality service, especially for claims, should not be lost in any efficiency drive when it comes to expansion in the high-net-worth space, warns Simon Loerns, director of specialist services at Woodgate & Clark loss adjusters.

Blog: Who will replace Steve White as Biba CEO?

Seven days on from Steve White dropping the biggest Biba Conference bombshell since Boris Johnson announced he was running for the Tory leadership, Jonathan Swift considers who might be among the early front runners to replace White as the trade body’s…

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