InsurTech Futures: Blog - AI: The secret to winning customer relationships
Gavin Mee, head of UK and senior vice president at Salesforce, urges brokers to embrace AI in order to be successful.
Looking back on 2017, it’s easy to see just how much of an impact the fourth industrial revolution is having on the UK economy.
Many UK homes now have voice-activated assistants, most Black Friday shopping was done online, and hundreds of thousands of people are controlling their heating from their phones as we speak.
Technology is disrupting every sector of the economy, and insurance is certainly not immune to the phenomenon. Now, we’re seeing it change the way that brokers can make
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