Blog: Open or closed - the branch dilemma facing brokers

Honest Cafe open

As the first working week of self-isolation comes to a close for many, Insurance Age content director Jonathan Swift looks at the stance brokers are taking in terms shutting up shop or keeping their branches open.

Never has the phrase thank ‘expletive’ it’s Friday been more relevant than during these testing times.

Not that we can do much at the weekend due to the lockdown with pubs, cafes, restaurants, cinemas, concert and sporting venues all closed to help curtail the spread of Covid-19.

But at least I for one will get a break from juggling home schooling my daughter whilst trying to work.

Which got me thinking, have the major branch-based brokers closed their doors and if so how they now interacting

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The growing role for brokers in fighting insurance fraud

With reports of fraud escalating in terms of value or number, the role of brokers in combatting these crimes should not be underestimated. Edward Murray looks at the controls, validation tools and processes being implemented to support both detection and prevention.

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