Putting the customer at the core of connected homes
Leigh Calton, head of proposition development, Ageas UK considers how devices might change the face of insurance.
When we imagine a ‘connected home', remote control of alarms, lighting, heating and hot water immediately comes to mind. And who wouldn't want technology to help us make running a home easier?
But if you asked a consumer how they would describe a connected insurance home they're likely to look at you blankly, shrug their shoulders and say, "I don't know". So with such unclear consumer needs could the connected home be a game changer for brokers and insurers when there are predicted estimates of
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