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ESG

End of Year Review 2025: Alps’ Michelle O’Reilly

Michelle O’Reilly, managing director at Alps, expresses disappointment that whilst some parts of the market have talked a good game on innovation and customer care, they have not followed through; and predicts 2026 could be the year the Financial Conduct Authority steps in with tougher measures on home insurance claim declinatures.

Meet the MGA: Optio Underwriting

With an aim to be the most admired global specialty MGA, Optio Underwriting group CEO Deepak Soni outlines how it attracts top talent, plans to mix organic growth with M&A and discusses the importance of having a PE backer that understands the subtle…

Review of the Year 2024: Woodgate and Clark’s Simon Jones

Simon Jones, client services director at Woodgate & Clark, explains why digital transformation is no longer a differentiator, circularity in property repairs is key to sustainable claims handling and a lack of air travel means Race Across the World is…

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