Blog: How brokers can make the most of claims relationship managers
Allianz’s Kay Bagley analyses the opportunities for brokers in working closely with claims relationship managers looking at how to build partnerships that add value and deliver excellent customer outcomes.
Whether it’s your first time meeting a claims relationship manager or perhaps you’ve worked together so long your interactions have fallen into a routine, you might not be aware of the breadth of services you can expect from a CRM. The personalised support they’re here to deliver to you and your client can take many shapes.
It starts at inception… or before!
CRMs often work with their distribution colleagues when they are trying to attract new business. They bring in their expertise, detailing
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.
You are currently unable to print this content. Please contact info@insuranceage.co.uk to find out more.
You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Printing this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. Copying this content is for the sole use of the Authorised User (named subscriber), as outlined in our terms and conditions - https://www.infopro-insight.com/terms-conditions/insight-subscriptions/
If you would like to purchase additional rights please email info@insuranceage.co.uk
More on Voices
Broking success: Retaining independence and recruiting fresh talent
Richard Ingleby, managing director of Castlemead Insurance Brokers, highlights the importance of independent intermediaries and the need for more younger employees to infiltrate the sector.
Industry must work together to tackle recruitment challenges - Davies Group
Director of Davies Learning Solutions at Davies Group, Carolyn Blunt, has urged the insurance industry to come together to help tackle recruitment challenges.
RSA looks to add 200 more brokers in a year
RSA has set a target of adding 200 more brokers to its portfolio within the next 12 months according to sales and distribution director, Alex Hardy.
Time to “bust that lack of talent myth”, says Idex Consulting CEO
The CEO of Idex Consulting, Matt Green, has stressed that there is no lack of talent in the insurance industry, and that recruitment challenges often lie with employers.
Broking Success: Staying in a positive mindset
Operations director at amb Insurance Services, Peter Lycett, spoke with Sophie Locke-Cooper about why he has remained in insurance, and the importance of getting your culture right.
National Cyber Security Centre urges businesses not to pay ransomware demands
The CEO of the National Cyber Security Centre, Lindy Cameron, has urged businesses not to pay cyber criminals’ ransom and to instead set up reliable defence systems.
Manchester, Liverpool and the buoyant North West are under the spotlight
As we put Covid-19 behind us, Sophie Locke-Cooper discovers brokers in the North West are positive about the prospects of the local market despite worldwide economic challenges such as inflation and UK-wide issues such as recruitment and talent retention.
Allianz to help brokers with underinsurance concerns
Brokers are requesting additional insurer support on valuations of businesses including SMEs according to director of digital trading at Allianz UK, Helen Bryant.
Most read
- Zurich strikes five-year capacity deal with MGA Freedom Services
- Aviva to open branches in Chelmsford and Southampton
- Dual to open two UK offices as McGinn’s regional push gathers pace