Technology
Brokers worry their reputations are on the line as SSP outage hits hard
Users seeking redress after having to turn away customers during data centre downtime
Home & Legacy launches HNW Halo platform
The online trading platform has been developed with Acturis.
Biba plans review of software house disaster recovery plans
The trade association is looking to use an independent third party IT expert to assess how the major software houses would cope following a disaster.
In-depth - e-trading: Future proof
As technology evolves and with the threat of disruptors entering the insurance space, Sam Barrett explores what advances in e-trading brokers can expect to see over the next decade
In-depth - e-trading: Up and downs of IT
Technology has made life easier and cheaper for brokers but, as recent news has highlighted, there can be a downside to the digital revolution, reports Sam Barrett
Applied Systems buys eTrading for Personal Lines Platform from IS2
Cloud-based solution to provide UK brokers with end-to-end online platform.
InsurTech Futures: Taking advantage of social media
Konsileo's Mel Palmer explains why certain channels can enhance the broker proposition.
Cyber: getting up to speed
Brokers have a vital role to play in spreading the word about the importance of cyber cover for businesses of all sizes, explains Steve Williams
SSP Pure – lessons to be learned
IT expert Ian Singer of PKF Littlejohn discusses how brokers can move on from SSP crisis and protect themselves in future.
CPPGroup writes off £6.5m plus cash to break with SSP
The credit card, mobile phone, legal and identity insurer said it would develop its own IT platform.
SSP CEO admits Pure users do not have “full access” to system
Brokers complain they cannot access documents and of slow systems following SSP’s assertion that 90% of those affected by the outage were back online.
Brokers exploring avenues for SSP compensation
An SSP spokesperson acknowledges reports of a further outage this morning impacting some customers.
Brokers remain offline 11 days after SSP outage
Brokers still unsure when they will be able to work and reports suggest SSP has suffered a further glitch.
Document details Acturis' power outage and response
Software house said it was disappointed by the outage, restored service within two hours and has increased the number of back-up generators.
Meet the techies: Matt Poll
Matt Poll, founder and CEO of Neos, talks us through his work in the Insurtech space and why insurance needs to catch up.
SSP tries to restore service in alternate site
Software house said it was focusing on completing the unpacking of data as quickly as possible.
SSP says it will remove brokers from FCA-requested list
Software house admits that FCA has asked for a list of brokers affected by outage but offers firms the chance to be removed from the list.
SSP suffers new hardware failure overnight
Software house warns data recovery will take some time and services unlikely to be restored today (2 September).
MIB pledges support amid continuing SSP confusion
The Motor Insurance Bureau has promised to work with insurers and brokers to support police in their roadside enquiries.
Broker calls for pragmatism from insurers as SSP outage continues
Bollington advises that insurers are recognising the need to be practical and hold cover for brokers as SSP systems remain down.
SSP confirms unprecedented power outage
Power outage causes problems for SSP brokers.
InsurTech Futures: Eight UK insurtech start-ups to watch
Earlier this month Oxbow Partners produced an interesting infographic on where Insurtech startups are concentrating their energies.
InsurTech Futures: Aviva partners with tech accelerator
Insurer to work with Silicon Valley-based Plug and Play in order to foster insurance innovation.
Applied CEO: Purchase in Ireland has benefits for UK brokers too
Reid French hints at further deals to come after the technology firm buys Relay Software.