Document details Acturis' power outage and response
Software house said it was disappointed by the outage, restored service within two hours and has increased the number of back-up generators.
A document leaked to Insurance Age reveals that Acturis suffered a major power failure in June due to a National Grid lightning strike.
Titled: Acturis System Resilience and Disaster Recovery it stated that a lightning strike impacted power supply to its main production data centre at Global Switch in London at 17:04 on 23 June.
Initially, the emergency back-up generators kicked in as planned but, after several minutes of operation, two of the back-up generators in one of the power stations
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