Document details Acturis' power outage and response

Software

Software house said it was disappointed by the outage, restored service within two hours and has increased the number of back-up generators.

A document leaked to Insurance Age reveals that Acturis suffered a major power failure in June due to a National Grid lightning strike.

Titled: Acturis System Resilience and Disaster Recovery it stated that a lightning strike impacted power supply to its main production data centre at Global Switch in London at 17:04 on 23 June.

Initially, the emergency back-up generators kicked in as planned but, after several minutes of operation, two of the back-up generators in one of the power stations

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

This address will be used to create your account

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: