Brokers exploring avenues for SSP compensation

Money down drain

An SSP spokesperson acknowledges reports of a further outage this morning impacting some customers.

Long suffering brokers are set to seek compensation from SSP for the ongoing saga which started with a power outage last month.

Having received no service for nearly two weeks some are prepared to sue the company.

The software provider has not committed to providing a timeline of when the loss of service will be over.

Brokers have told Insurance Age that they have been informed by SSP that the outage could carry on into its third week, leaving many frustrated and asking for legal advice.

Lenny

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact info@insuranceage.co.uk.

You are currently unable to copy this content. Please contact info@insuranceage.co.uk to find out more.

Sorry, our subscription options are not loading right now

Please try again later. Get in touch with our customer services team if this issue persists.

New to Insurance Age? View our subscription options

Register

Sign up and gain access to five complimentary news articles every month.

Already have an account? Sign in here

This address will be used to create your account

Why the future for brokers is data-driven

The latest Insurance Age Pulse survey explores how brokers are using data insight to guide business strategy, and reveals why more now see data as an essential factor for growth. Rachel Gordon reports

Broker Expo 2024 Countdown: Avoira’s Ian Taylor

As we count down to Insurance Age’s Broker Week, we asked our Broker Expo speakers to share some insights into the event, market issues and reveal their favourite chocolate bar. Today, we focus on Avoira’s head of commercial – customer experience Ian Taylor.

Most read articles loading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: