Regulator points to guiding principles from Biba and the ABI published in May this year.
Andrew Bailey sends pricing practices warning.
Chief executive highlights it will consider “all possible remedies” to make the market work for consumers.
The Insurance Fraud Bureau and The AA have warned of a sharp rise in fraudsters focusing on victims via sites like Twitter and Facebook.
Insurer no longer sells mobile phone insurance to new customers.
Watchdog hits insurer for failures in its oversight of mobile phone insurance claims and complaints handling.
FCA says number of complaints about financial services firms reached 4.13 million with PPI top of the list.
Increase a “wake up call” for businesses says law firm RPC.
Regulator tells public to be “especially wary” of dealing with Youcompareinsurance.
Jo Chatterton of Fox Williams unpicks some of the staff management difficulties arising as a result of the regime.
The Civil Liability Bill has passed through the House of Commons as the AA says it will reduce premiums for drivers but lawyers lament the move.
The regulator said advertising featuring the actor had increased consumer understanding of PPI and led to 3.7m complaints being made.
The regulator advised on fraudsters using details of authorised companies to scam customers.
Unicominsurance.net appears to have been taken down.
Regulator also consulting on raising maximum compensation limit to £350,000.
Experts respond to the Citizens Advice super complaint.
Ringing the changes: Is insurance facing the same old problems? Clare Ryder revisits the market
The Information Commissioner’s Office punishes the provider after customer data ended up for sale on the dark web.
Insurance Age's news editor and reporter discuss the top stories for the week commencing 24 September.
Car insurance fraudsters targeting people in the UK in online scam.
Only 8% of brokers say they “know everything they need to know” ahead of new legislation coming in on 1 October.
Martin Bridges becomes corporate affairs manager with Shaune Worrall recruited as technical services manager.
Nick Garner, of Financial and Legal Insurance, examines the FCA guidance on due diligence and argues that non-UK domiciled providers are not monitored with the rigour they should be.
Organisation declared six financial firms in default in August 2018.