Regulation
FCA data reveals complaints numbers soared in H2 2019
Regulator reports 75% increase in PPI complaints ahead of 29 August 2019 deadline.
Covid-19: FCA calls on insurers to pay valid claims quickly
Regulator tells firms who refuse to pay out to explain why and how they believe it represents a fair outcome for customers.
Premium finance not affected by FCA relief measures, says Biba
Trade body said it lobbied the regulator to exclude premium finance arrangements as payment deferrals would have left many brokers at greater risk.
Insurance Covid Cast – episode one: How has the industry’s reputation been impacted by its handling of the coronavirus epidemic?
In the first of a new series of video casts brought to you by Insurance Age and Insurance Post whilst our journalists are in isolation lockdown we discuss the sector’s response to the Covid-19 pandemic and what lasting impact it might have on its…
FCA warns of Tasker and QIC Europe clone
Regulator said fraudsters had used the details of authorised firms Tasker Insurance Brokers and QIC Europe to attempt to scam customers.
FCA to hit brokers with 3% rise in fees
Regulator also wants to increase the authorisation application fee for brokers from £1,500 to £2,500.
Danish regulator orders Gefion to stop writing business
The unrated Danish motor provider says it "strongly disagrees" with the order and adds it has continued its capital raising efforts as it seeks to comply with its solvency capital requirement.
Covid-19: Six month MOT exemption announced
The AA said it had raised MOT concerns with transport ministers last week.
Covid-19: Are you a key worker?
Biba's Graeme Trudgill outlines the relevant areas for brokers as the FCA tells firms how to identify key workers in financial services.
CMA slaps Ardonagh’s Paymentshield over PPI
The “significant” breaches meant some customers did not get annual review statements for up to six years.
Covid-19: FCA calls on insurers to treat customers fairly during crisis
Regulator sets out expectations amid coronavirus for travel, motor and home insurance, product suspensions and renewals as it highlights the important role of the broker in helping vulnerable customers.
Lloyd's to close underwriting room for 24 hours in coronavirus stress test
Market to test its readiness by invoking its emergency trading protocol.
Government consults on UK market access for Gibraltar-based firms
The legal framework previously in place needs to be changed due to Brexit, with firms having until 11 May to respond.
FCA aligns focus to prevent sexual harassment in workplace
Regulator also says it wants to make diversity and inclusion the norm as it seeks to embed "purposeful culture" into companies.
Eldon signals fresh appeal after ICO fine tribunal throws out case
The broker, now called Somerset Bridge, is set to launch another appeal against the £60,000 data fine.
Biba takes action on FCA coronavirus warning
The trade body has pledged to support members as the regulator insists all firms must have contingency plans in place to deal with major issues such as Covid-19.
Government urged to reconsider IPT ahead of Budget
The ABI and CII are calling for a cut to insurance premium tax, whereas Biba is requesting a freeze.
FCA under attack for "comprehensively and scandalously" failing consumers
Regulator rejects claims from Gina Miller's True and Fair Campaign, stating they contain “numerous inaccuracies", as campaigners call on the Chancellor of the Exchequer to review Andrew Bailey's appointment as governor of the Bank of England.
FCA admits "mistake" after it accidentally shared private complainant data
The names, addresses, and telephone numbers of certain FCA complainants were publicly available between November 2019 and February 2020.
FCA removes Triton Insurance Brokers' right to conduct regulated business
Customers told to check the validity of their policy with their insurer.
Insurance Age Podcast: 21 February 2020
The Insurance Age team talk about the top stories for the week.
FCA sounds alarm over Brexit, misconduct, and data usage
The regulator examined several areas of potential harm in its annual review of the general insurance sector.
FCA warns of temporary permissions deadline as Brexit looms
There will be no change to EEA firms 'passporting' into the UK from tomorrow (31 January), but the temporary permissions regime will be used if the UK and EU fail to sign an agreement by 31 December 2020.
News analysis: Why do brokers need to care about the FCA focus on D&I?
A recent letter from the regulator could indicate that it wants to widen its remit to include diversity and inclusion. Should brokers be worried? Martin Friel reports.