Regulation
FCA headcount rises to 5,510
The Financial Conduct Authority grew group headcount from 5,379 to 5,510 its report and accounts for the year ended 31 March 2026 has revealed.
FCA head of insurance surprised by consumer AI buying appetite
Andrew Ruddle, head of insurance market analysis and policy at the Financial Conduct Authority, has expressed surprise at the result of The Mills Review released this month as he also looks to increase cyber insurance take up.
Over half FCA’s Consumer Duty enforcement cases target insurance firms
The Financial Conduct Authority has 11 ongoing investigations into potential breaches of the Consumer Duty, over half of which are in the insurance sector, as the third anniversary of the regulation looms.
FCA cancels broker permissions
The Financial Conduct Authority has cancelled Tony Tyler Insurance Services’ permission to trade.
FCA research reveals AI usage levels among insurance consumers
When it comes to the future use of artificial intelligence, insurance ‘resonates the most’ with consumers who see ‘clear benefits’ in saving time, money and making better decisions, according to research commissioned by the Financial Conduct Authority.
FCA review finds ‘already consumer appetite for the use of agentic AI’
Artificial Intelligence may move insurance closer to the point of need and automate shopping and claims guidance, with impacts on intermediation and challenges for firms as they increase the level of AI autonomy.
The AI boomerang: Why 2026 is the year broker work outran the broker
Clients now use AI to generate work at a volume brokers cannot match by hand, so demand on brokers is climbing. This blog sheds light on the emergence of AI boomerang, the impact on broker workflows and how successful brokers can stay ahead by pairing…
FCA confirms broker funding bill to rise by more than average
The Financial Conduct Authority has confirmed the broking sector will pay 1.3% more in fees in 2026/27 compared to the current financial year.
FSCS compensation from broker pot slides back under £700,000
The Financial Services Compensation Scheme paid out £659,000 in the year ended 31 March 2026 for claims caused by the general insurance distribution class in which brokers sit.
Q&A: Jon Whiteley, director, insurance M&A at Capital & Trust
Well-managed businesses continue to command significant interest. And owners should start preparing if they’re considering a sale over the next few years, according to Capital & Trust’s Jon Whiteley.
Agentic AI: The underwriter’s new co-pilot
The real bottleneck in commercial underwriting is not pricing the risk. It is the paperwork beforehand: sorting submissions, extracting data and chasing missing documents. This blog sheds light on the potential for agentic AI to assist underwriters in…
Experts welcome FCA insurance rules simplification but urge further to go
Insurance specialists have endorsed the Financial Conduct Authority’s pincer movement to strip back the insurance rule book and get rid of ‘box-ticking’ exercises, but urged the regulator to go further.
FCA continues on insurance rules flexibility path with further simplification proposals
The Financial Conduct Authority has opened a consultation which it claimed will strip “overlapping and outdated requirements” from its insurance rulebook.
Biba CEO in Parliament: Brokers not an ‘endangered species’
Insurance brokers remain a “sustainable” force in the personal lines space – and not an endangered species.
FCA brings fighting financial crime under the microscope for brokers and insurers
The Financial Conduct Authority has pinpointed risk assessment, policies and procedures as areas for insurers and brokers to improve in the fight against financial crime.
CII calls out ‘hesitant’ vulnerable customer data processing
The Chartered Insurance Institute has published guidance to support insurance and personal finance firms in managing vulnerable customers’ data.
Fraud website latest addition to growing list of FCA fakes
The Financial Conduct Authority has warned of a fraudulent and dangerous website in its third alert in three months about scammers impersonating it.
The integration problem: How disconnected broker systems are killing productivity
Insurance brokers didn't enter the industry to spend their days copy-pasting between portals. This blog highlights why many brokers are drowning in manual work and how existing technologies can be leveraged to integrate live system client data in one…
Landlords rush to buy 'squatters insurance' after Renters' Rights Act
ARAG has seen an 11% increase in sales of legal expenses and rent guarantee insurance in the first four months of 2026 compared to the same period the previous year. This article highlights why landlords are rushing to buy £300 “squatters” insurance as a…
GI AR numbers fall again
The general insurance and protection sector saw the biggest fall in the number of appointed representatives last financial year, the Financial Conduct Authority has calculated.
What brokers need from a broker management system in 2026
Despite the rise of insurtech, many established brokerages continue to use legacy systems or adopt new tools without properly integrating them. This blog sheds light on the specific challenges a Broker Management System needs to solve in 2026 and why the…
Final quarter addition takes insurance S166 annual total to seven
The Financial Conduct Authority (FCA) served one insurance firm with a skilled person report in the final quarter of 2025/26, taking the total to seven, the lowest in the past three financial years.
CII launches consultation into young driver safety and role of telematics
The Chartered Insurance Institute has launched a national consultation to gather views on the role insurers can play in improving road safety for young drivers.
FCA insurance authorisation service declines in final quarter
The level of authorisation service by the Financial Conduct Authority in the areas hitting brokers worsened in the final quarter of 2025/26 with only two out of five categories rated green.