United Kingdom (UK)
Insurer service ratings rise again in Gracechurch/Biba survey as four-year run continues
The net promoter score given by brokers to commercial insurer service has hit a new high of +25 in the latest ratings from Gracechurch and the British Insurance Brokers’ Association, maintaining a four-year-long journey of improvement.
SSP buys distribution provider IS2 as first step in acquisition push
SSP is focused on growing organically and bringing in the “best in breed” technology firms, managing director for UK and Ireland Martyn Mathews told Insurance Age as it bought commercial lines policy administration and product distribution technology…
Broker M&A hit near decade low in October
With only two broker deals announced in October, it was the joint-lowest monthly count over the past 10 years, MarshBerry has calculated.
Crawford to exit Gallagher after a decade
Charles Crawford will retire from Gallagher at the end of 2027, handing over the chief operating officer for the UK and Ireland role to James Whittingham in April, the broker has confirmed.
UKGI Group trims losses in first post-Intact investment results
Top 100 broking firm UKGI Group saw its post-tax loss shrink to £1.15m (2025: £1.4m loss) in the year it sold a minority investment to Intact Ventures.
Q&A: Close Brothers Premium Finance leaders Wallace and Hayes
Close Brothers Premium Finance commercial director, Colin Wallace, and sales director Elliott Hayes, stress the firm’s ‘pro-broker’ message as they tackle the changes over the past 18 months, shrinking after the partial exit from personal lines and the…
Broker trio help Compare The Market push into new market
A trio of brokers has been signed up by aggregator Compare The Market for its full launch into temporary car insurance.
Investec Premium Finance makes first software house move with Acturis
Investec Premium Finance has signed up with Acturis, bringing its offering onto a software house platform for the first time since launching in 2022.
Sheila Cameron to step down as LMA CEO in 2027
Sheila Cameron will step down from being CEO of the Lloyd’s Market Association next year, having led the organisation since 2019.
Ex-La Playa boss Boon’s co-founded broker shifts to DA model
Broker Aguila, built to support high-growth technology, science and creative businesses, has moved to the directly authorised model.
Biba and Intact partner on Start-Up Hub to back next generation of brokers
The British Insurance Brokers’ Association has teamed up with Intact Insurance to launch a ‘Start-Up Hub’ designed to help aspiring brokers navigate the journey of establishing and growing their own firm.
Accuro launches digital care insurance scheme
Accuro Underwriting has released its Aviva-backed care combined insurance product via the Recorder platform, in a digital move it claimed would bring a more streamlined experience to brokers placing business across a broad range of care settings.
Podcast: Reid and Clegg present Double Indemnity – episode 15, Paul Upton
Paul Upton, founder and principal consultant at Brookhurst Advisory, kicks off the latest wave of Insurance Age’s Double Indemnity podcast series.
John Read on his new role and attracting entrepreneurial brokers to Ascend
In his first interview since being appointed group development director at Ascend Insurance Holdings, John Read reflects on his time at Willis Networks and tells Insurance Age about what drew him to the broker platform as it seeks to build regional…
Coversure grows into the medical cannabis sector with broker launch
The Coversure Network has expanded its specialist healthcare sector presence with the launch of Cupican Insurance Brokers in Stevenage.
Subsidence claims volume hits record level in Q3 – ABI
Members of the Association of British Insurers received 13,000 new domestic subsidence claims from July to September this year, compared to 8,000 over the same time period in 2025 and the highest number on record, the trade body has confirmed.
Uris buys York-based MGA
Uris Group holding company, Graphco, has bought Cavere Group including Cavere and coverbaloo.
Aviva splits role as Martin exits for PIB and Taylor steps up
Aviva has confirmed it is splitting the UK commercial managing director and chief distribution officer roles as David Martin leaves for PIB.
PIB takes Martin from Aviva as CEO
PIB Group has swooped to take David Martin from Aviva as its new group CEO, joining the broker in ‘early 2027’.
Broking Success: Tim Forshaw, Tower Insurance Brokers
Fresh from its first deal and with a goal of more than doubling to £100m GWP, Tim Forshaw, CEO and founder of Tower Insurance Brokers, outlines why the business is targeting niche mutuals and the benefits of bringing global broker knowledge to local…
Q&A: Michael Sicsic, managing director of Sicsic Advisory
Michael Sicsic, the founder and MD of Sicsic Advisory, tackles whether the Financial Conduct Authority is as active in the market as ever, what the regulator is pushing for on premium finance, and poses the key question brokers need to be ready to answer.