Axa
Which? survey reveals worst insurers for handling claims
Consumer organisation asked car and home insurance customers to rate their claims experience, with The AA scoring lowest in the car sector and RSA being rated worst in home.
#Insagepeople: 23-26 April 2019
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Axa CEO admits simplification strategy could lead to more redundancies
Provider recently put 106 roles at risk.
#Insagepeople: 18 - 22 March 2019
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Insurance Hound: Most read by brokers in January and February 2019
Which topics have been sparking brokers’ interest?
Government to launch operational review of IPT
Insurance industry welcomes review into fairness and efficiency of IPT, but the ABI pledges to continue its campaign to keep the rate from increasing further.
Axa puts 106 roles at risk
Redundancies likely as the insurer announces it is to open two trading centres in Bolton and Ipswich.
Product review: Made for management
Seaway Insurance Consultants' Chris Howell reviews Axa Insurance's Management Liability online product
#Insagepeople: 4 - 8 March 2019
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Axa staff sentenced for data theft
‘Wolf of Manchester’ case sees an employee and ex-employee of the insurer, along with two others who ran a claims management company, get suspended sentences for their roles in exploiting and selling customer data.
Axa UK reveals growth in commercial lines
But personal lines revenues dip, while COR for the UK & Ireland business improves slightly.
Podcast: Top five stories this week with Axa's Jon Walker
The executive managing director for commercial joins the editor and news editor to discuss the redundancies at Axa XL and Brexit.
Quizzical Questions: 15 February 2019
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Laurent Matras takes interim Axa retail MD role as Gareth Howell departs
Howell has been with the insurer for seven years.
Up to 275 jobs at risk at Axa XL in the UK
Provider proposes to cut 711 roles across Europe as integration process continues.
Profile: Claudio Gienal, CEO of UK and Ireland, Axa
Axa’s new CEO of UK and Ireland has a tough act to follow, but Claudio Gienal is going back to brokers to make sure the insurer is providing the service customers have come to expect
News analysis: Pivotal point for personal lines
Could a torrent of news about redundancies, buys, partnerships and losses indicate big changes to come?
Podcast: The top five stories of the week
Ida Axling and Emmanuel Kenning share their view on the news behind the top five headlines of the week.
Quizzical Questions: 1 February 2019
Test your knowledge of the week's news with our topical quiz.
Insurers make Artificial Intelligence moves
Axa introduces AI bots as Allianz focuses on injury claims handling.
Axa UK hires Shali Vasudeva as COO from Hiscox
She will take up the newly created role on 1 March and focus on transforming and simplifying the provider's operations.
Review of the year: December 2018
Aviva's claim that it would disrupt the market with its new subscription-style product got brokers talking in the final month of the year.
Review of the year: November 2018
As the cold weather settled in brokers clicked on an unrated Danish insurer going bust, RSA redundancies and Brexit.
Insurers celebrate at Civil Liability Bill gaining Royal Assent
However the ABI noted that the “clock is now ticking” on the first review process into how the discount rate is determined.