Most complained about insurer revealed


Complaints data from the Financial Conduct Authority has highlighted the most complained about firms in the GI space.

Aviva was the most complained about insurer in H1 2019.

The provider received a total of 142,581 complaints from customers about insurance during the period, resolving 30.7% within three days and a further 60.9% within eight weeks.

Aviva was recently ranked as the UK’s largest insurer in 2019 by sister publication Post.

It was followed by UK Insurance with 47,027 complaints

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: