Most complained about insurer revealed


Data from the Financial Conduct Authority highlighted the most complained about providers and brokers.

Complaints data from the Financial Conduct Authority has highlighted the most complained about firms in the GI space.

Aviva was the most complained about insurer in H1 2019.

The provider received a total of 142,581 complaints from customers about insurance during the period, resolving 30.7% within three days and a further 60.9% within eight weeks.

Aviva was recently ranked as the UK’s largest insurer in 2019 by sister publication Post.

It was followed by UK Insurance with 47,027 complaints

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