FOS reveals top five most complained about insurers

complaint

The top five most complained about insurers in the UK in the second half of 2017 were Direct Line Group, under the name UK Insurance, followed by Aviva, RSA, Ageas and Axa, according to figures published by the Financial Ombudsman Service (FOS).

The FOS revealed that Direct Line received 1,387 new general insurance complaints (which excludes payment protection insurance) in the period.

Meanwhile Aviva had 916 new complaints, RSA received 602, Ageas 597 and Axa 556. The figures do not take into

Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.

To access these options, along with all other subscription benefits, please contact [email protected].

You are currently unable to copy this content. Please contact [email protected] to find out more.

To continue reading...

You need to sign in to use this feature. If you don’t have an Insurance Age account, please register now.

Sign in
You are currently on corporate access.

To use this feature you will need an individual account. If you have one already please sign in.

Sign in.

Alternatively you can request an indvidual account here: