Aviva
Aviva are the UK’s leading diversified insurer, with businesses spanning insurance, wealth, and retirement. They also have major operations in Ireland and Canada. Aviva is a leading general insurer in the UK and Ireland, providing insurance solutions to over 12 million customers. Aviva offer commercial lines insurance to a wide range of businesses, from the micro segment up to large UK and global corporates. They also operate in the London market through their Lloyds syndicate, Probitas. In personal lines, they offer motor, home, travel, breakdown, pet and gadget insurance. They operate their own garage repair network and completed the acquisition of Direct Line in July 2025. They have been taking care of people for more than 325 years, in line with their purpose of being ‘with you today, for a better tomorrow’. In 2025, they paid £31.9 billion in claims and benefits to their customers.
Video: Succession planning (5) – market dynamics
The opportunities for buyers in the regional market.
Video: Succession planning (4) – the range of funding options
The different sources of funding for MBOs or selling up and leaving the business come under the microscope.
Video: Succession planning (3) – criteria for success
Aviva’s Phil Bayles on being about clear about the goals when undertaking succession planning.
Video: Succession planning (2) – people
Having taken an overview of the market Aviva’s Phil Bayles looks in detail at how to prepare succession plans that meet the needs of staff and customers.
Video: Succession planning (1) - the latest wave of consolidation
Phil Bayles, chief distribution officer, intermediaries at Aviva joins Insurance Age editor Emmanuel Kenning in the studio.
Aviva management team gets surprise reshuffle
Andy Briggs restructures senior team with Colm Holmes to lead global corporate and specialty in addition to general insurance business but Phil Bayles remains broker lead.
Broking Break: Your top five of the week
Two major insurer restructures, CEO changes, swapping software houses and a new product make up this week's most read stories.
Aviva reorganises to bring general insurance, health and life together
The move will not impact brokers working with its UKGI business and Colm Holmes remains UKGI CEO.
#insagepeople: 19 - 23 December 2016
Keep up to date with all the latest people moves.
#insagepeople: 28 November - 4 December 2016
Keep up to date with all the latest people moves.
Insurers line up to back government’s whiplash proposals
New consultation to run until 6 January 2017.
Aviva hires Patrick Tiernan as CFO
Tiernan replaces Colm Holmes who took over the CEO role of the UK GI business in June.
Biba welcomes flood action plan
Trade body highlights importance for SMEs to be flood resilient.
Acturis launches integrated insurer webchat
Software specialists roll out offering with five insurers.
InsurTech Futures: Aviva to use HomeServe LeakBot
A smart connected water leak detector is set to be offered by Aviva to customers.
Video: In times of need
How are Aviva on your side in times of change, by your side in times of need? How do Aviva protect your clients when the worst happens Watch their latest video today.
Brokers support push on whiplash claims, says Aviva’s Townend
Biba backs Aviva’s stance as insurer urges government to pursue reforms.
Co-op Insurance teams up with Miles Smith as commercial partner
Move follows van, taxi and minibus insurance deal in July.
One Commercial signs capacity deal with Aviva
Deal includes all motor and non motor products as well as its schemes business.
InsurTech Futures: Eight UK insurtech start-ups to watch
Earlier this month Oxbow Partners produced an interesting infographic on where Insurtech startups are concentrating their energies.
InsurTech Futures: Aviva partners with tech accelerator
Insurer to work with Silicon Valley-based Plug and Play in order to foster insurance innovation.
Broking break: Your top five of the week
This week's top stories include a Bollington, councils, Aviva's drop in profit and a warning that Enterprise may not be able to pay claims.
Aviva reports fall in UKGI operating profit
Insurer reveals COR deteriorated to 95.9%.
UK insurers to support brokers following Enterprise liquidation
Motor insurers fear news could have negative impact on the UK insurance market.