Financial Conduct Authority (FCA)
Interview: Ecclesiastical's Richard Coleman
MD of UKGI, Richard Coleman, tells Insurance Age about the provider's plans to modernise its brand and discusses the business interruption test case and Ecclesiastical's approach to working with brokers.
FCA finalises guidance on vulnerable customers
The regulator highlights that 27.7m UK adults could be categorised as vulnerable as it promises to hold firms to account for failures.
FCA and insurers disagree on how to interpret Supreme Court BI ruling
Regulator says Supreme Court decision gives insurers the clarity they need to conclude their claims processes with most of their BI customers but a few issues still remain as parties make written submissions to the Supreme Court.
Woolard to exit FCA for EY
The former interim CEO is set to join the consultancy in April.
Biba zones in on resilience in 2021 manifesto
Manifesto includes a number of commitments from the broker trade body, covering areas including underinsurance as a result of the pandemic, IPT, cyber insurance and signposting to help customers access insurance.
News analysis: Brokers warn of confused clients and damaged reputations after BI test case judgment
Industry reacts to Supreme Court’s decision to dismiss insurers’ appeals in FCA BI test case
FCA launches policychecker for BI customers
The regulator has developed the tool to help policyholders find out if their wording is affected by the Supreme Court's coronavirus ruling.
Biba Travel Medical Insurance Directory approved by FCA
The document has been designed to help brokers comply with regulatory obligations.
Guide launched to aid inclusive policy design
Insurance Cares: The document has been developed by Fair By Design with input for providers and regulators and has been created to help vulnerable customers.
FCA orders insurers to pay claims swiftly following Supreme Court ruling
In a letter to insurers, FCA executive director Sheldon Mills, urges firms to reassess and settle valid BI claims.
Blog: The broker fallout from the Supreme Court BI ruling
Ashwin Mistry slams those attacking brokers and warns that the Orient Express ruling could leave some sectors uninsurable.
BI test case: Brokers buried under avalanche as clients clamour to claim
Brokers say national press coverage has led to confusion and a massive increase in client calls as they await communication from insurers on how to proceed.
Blog: Why the BI ruling offers brokers the perfect opportunity to show their mettle
Following the Supreme Court business interruption ruling last week, Jonathan Swift argues brokers need not join their insurer partners in suffering Murder By the Orient Express, but instead play an important role in helping policyholders understand what…
Test case insurers promise action after Supreme Court defeat
Providers pledge to review claims and contact customers after the Supreme Court sided with the FCA and policyholders in the final verdict over payment of BI claims arising from Covid-19.
Insurers urged to pay claims quickly following BI ruling
The Supreme Court concluded the Covid-19 business interruption dispute by substantially ruling in favour of policyholders.
Supreme Court rejects insurers' appeals in BI test case judgment
The court also concluded that the Orient Express case, which insurers relied on during the hearing, was wrongly decided and should be overruled.
Covid-19: Experts concerned about financial resilience of brokers
Specialists outline worries for insurance space following FCA survey which showed 4,000 financial services firms are at risk, but Biba flags vaccine as a reason for hope.
FCA reveals financial resilience of brokers amid Covid-19
Survey shows that 43% of brokers used furlough scheme while 19% accessed other forms of government support when coronavirus pandemic hit.
FCA bares teeth on insurance product value as it launches thematic review
Brokers have just three weeks to respond to the watchdog as it zones in on Covid-19 response, product value and customer service.
BI test case Supreme Court judgment expected next year
The FCA has said that no judgment will be handed down before January 2021.
FCA consults on how best to prove presence of Covid-19
The regulator is asking for comments by 18 January 2021 and says it does not expect this aspect of the BI court case to be affected by Supreme Court BI appeals.
Blog: The five unintended consequences of price-walking
Ignite Systems MD Toby MacLachlan discusses what can go wrong after the FCA signalled its intent to ban dual pricing practises in the home and motor insurance markets earlier this year.
Broker Exchange: Regulation deluge impacting some brokers’ survival chance
Expert compliance panel at Broker Exchange deliver some hard truths to delegates about the burden of current and future regulation
Partners& teams up with CFC and CPP to launch new cyber offering
Partners& has launched a cyber risk management offering in collaboration with a trio of sector specialists CFC underwriting, CPP Group and Mitigate Cyber.