Guide launched to aid inclusive policy design
Insurance Cares: The document has been developed by Fair By Design with input for providers and regulators and has been created to help vulnerable customers.
Fair By Design, in partnership with the Money Advice Trust, has produced a guide for the insurance sector to help firms embed inclusive design into their products.
In addition, the project titled Inclusive Design in Essential Services includes the production of a further guide developed for regulators.
The aim of the guides, which were launched yesterday (27 January), is to deliver improved products and services that meet the needs of more consumers, tackling long-standing issues such as the
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