Insurance Age - Insurance Age November 2015

Adjusting expectations

Brokers are taking more interest in the claims process, but when it comes to appointing loss adjusters, a balance must be found, says Martin Ashfield

Winning the search war

There are ways to get your website to the top of search results without having to fork out thousands to Google. Barrie Moran explains how you can beat the bigger brokers and insurers

Broking success: National ambition

Managing director Russell Lane set up Bristol-based professional indemnity broker Brunel Professional Risks 10 years ago. He explains the firm’s nationwide reach and his plans to open more offices.

Power hour: A better customer journey

As more SME business is traded electronically, how can brokers and insurers make what could be a complex purchase into a simple and easy to understand process for customers?

In-depth: Country life

Running a farm with a B&B or owning a horse seems idyllic. But rural life is not without its challenges and adequate insurance is a requirement - so what can brokers do to win clients in these niche markets?

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