Future of SME sector - Going for the jugular

The small and medium sized enterprises (SME) sector continues to create vital issues pertinent to the future of the broking sector. Today, it also offers a fast shifting, changing landscape where customer needs, preferences and loyalties are rarely predictable, let alone guaranteed.

For a generation, the independent intermediary has fought head-to-head with direct sellers for a continuing role in the personal lines market - sometimes winning, sometimes losing. Now, more and more, well-funded